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Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
Migrating to SaaS Proves Cost-effective at Washington Resort & Casino
For many hotels and restaurants, finding and retaining quality IT staffing can be challenging. This often translates to a high turn-over rate or the expectation of an exorbitant salary. For Quinault Beach Resort and Casino, the challenge is a bit more difficult to solve. Located in a remote coastal resort area of the Pacific Northwest, Quinault simply does not have access to the necessary IT staff. "It's tough for us to find labor, especially where we are located," says Dean Rubin, executive director of hospitality.
To overcome this issue, the resort decided to update its antiquated point-of-sale system and partner with a new technology provider, Agilysys, to implement InfoGenesis® POS. When compared to other POS providers Quinault evaluated, InfoGenesis offered the resort a system with "the most control and the least amount of IT management."
"Without a cloud-based POS like InfoGenesis, we wouldn't be able to interface with a technology like EZbar," Rubin explains.
"There are a limited number of providers that can both offer and handle what we require within the gaming industry," Rubin added. "InfoGenesis comes with all the answers we were looking for. Other providers weren't offering us those solutions."
In the near future, the resort plans to interface InfoGenesis with many more third-party systems to help with its staffing and labor challenges and to improve revenue.