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WHAT'S THE BUZZ IN HOSPITALITY?

Part 3 of 3: Three Reasons Integrated Solutions Benefit Gaming Operations

Nov 15, 2016


Customers have told us that they need their solutions to work better together to drive operational efficiency and realize more value from those solutions. Agilysys has responded to these requests with the rGuest® hospitality platform – a standards-based solution on an open architecture with public APIs to enable richly-integrated applications delivered from not only Agilysys, but from its partners and its customers as well. Rather than siloes of disparate guest data, the result is a single repository of guest profile and consumption data across the enterprise.

This integrated view and insight is proven to:

  • Improve recruitment through promotion to the most valuable demographic for the business;
  • Increase wallet share through contextually relevant offers for a specific guest during their visit; and
  • Strengthen the connections with each guest through greater awareness of their preferences across multiple, varying personas, whether for business or leisure.

Agilysys solutions help build an integrated view of operations. This is a game-changing component that offers our industry, from POS to PMS, efficiency and insights that no one had previously. Combined with flexible deployment options, including SaaS, on premise and hybrid, Agilysys helps customers realize a greater return on their technology investments and lower overall technology costs.

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