Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoMost visits in today’s casinos have come to include much more than just time spent at the slots or gaming tables. Operators are growing their revenue opportunities with more amenities, such as spa or celebrity chef dining options. While guest spend can be categorized as either gaming or non-gaming revenue, many find that non-gaming spend is driving significant revenue growth. But how can operators combine data from to maximize profitability from every guest, at every visit? Check out these tips on how casino operators are leveraging data to optimize revenue at every opportunity.
If you have an integrated property management system (PMS), chances are guest profile data already exists in your system. Leveraging this data can help uncover overlooked revenue opportunities and show historical information that may otherwise take a long time to collect, especially when it comes from disparate systems. Ultimately, data derived from an integrated suite of hospitality technology can help you better understand the guest’s journey at your property. It is often used to enhance the overall experience and increase guest loyalty.
The technology behind any hospitality operation plays a critical role in business growth and overall success. It can be a time-consuming process to collect and analyze it from multiple systems, so the key to making the process seamless and successfully using the collected data is having truly integrated systems that work better together. Using an integrated solution suite, with PMS at the core, makes collecting the right data a seamless process and allows staff to focus on the guest rather than technology. Integrating with the property’s point-of-sale system provide valuable information about the guest journey, such as a couple’s anniversary date or their favorite dining venue. With this level of detailed information, it’s easier to ensure guests receive truly personalized service and any potential revenue opportunity is not overlooked.
Now that you’ve gathered the right data, it’s time to look at using it to increase guest spend. Knowing the guest’s preferences even before they check-in can be the differentiator that makes the experience truly memorable. Following the guest’s journey - from check-in, to their time spent at the spa, pool, in the lounge, at the restaurant and post departure - reveals insights that you can later use for promotional purposes. Knowing a guest’s preferred wine and sending a complimentary glass to their room can leave a lasting impression, and might even generate new business through word-of-mouth and social review sites.
November 02, 2023
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