A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
The hospitality sector caters to millions of people on a daily basis. That means more organizations are storing, processing, and extracting value from data of all forms and sizes. Resort operators need platforms that support large volumes of both structured and unstructured data to effectively administer and secure big data while empowering the appropriate staff to analyze that data.
With guest data gathered in a single location it’s much easier to make informed decisions related to marketing and providing exceptional guest service. Accessible, consumable data means hotel staff can target their frequent guests with extra incentives and offer separate deals to guests who are less frequent with the goal of bringing them back on property.
Big data is not new, yet it continues to bring cumulative value to the hospitality sector by helping operators understand, for example, the contributing factors of room pricing. This knowledge helps them set the best prices for prospective guests, keeping room prices profitable while still being competitive. This analytical approach extends well beyond hotel rooms though. Additional amenities, such as dining, conferences, catering, spa or other activities benefit. The information gleaned from understanding local market trends, events, guest traffic and patterns, as well as the average spend for any of these amenities helps operators recognize precisely when, where and how to position these services and amenities to drive revenue.
Big data enables hospitality operators to take control of their business. Insights garnered become knowledge that allows them to lower operating costs more quickly than without the data. In doing so, it’s much easier and quicker to drive profits. In the months and years ahead, these IT and analytical systems will continue to mature to become an essential part of the hospitality IT system.