
Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
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GoSee what Microsoft products and versions are currently support by Agilysys.
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GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
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GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoThe concept of making table reservations has come a long way from the days of waiting for your favorite establishment to open before calling to book a table. And even then, what were the chances that you could actually get someone on the line who knew how to make the booking? Yes, we’ve come a long way from the seemingly dated telephone reservations process.
Every business sector goes through cycles of innovation, adoption and maturation, often followed by disruption. Without these typical cycles of change, positive guest experiences may decline and a restaurant's bottom line can suffer. Fortunately, the restaurant reservations landscape is quickly evolving and that’s a good thing for both owners and diners. What’s at the heart of this game-changing shift? In one word: Technology.
These days, restaurant operators have an easier time staying in contact with diners and simultaneously managing the daily operations. Email communication is already commonplace while two-way text messaging and instant messaging (i.e. WhatsApp, WeChat) are gaining popularity because of their more immediate, conversational nature. These new communication channels found in modern reservations systems help foster guest relations whether selling tables online in real-time, managing bookings or auto-confirming with guests. Perhaps more importantly, restaurant owners can bypass those costlier reservation platforms with excruciating fees in exchange for systems that offer more than just bookings, such as guest profile management tools and real-time alerts once a guest’s table is ready.
Some technology may even help limit revenue losses due to no-shows. Such reservation systems collect credit card data to secure a reservation, particularly useful in cases where demand is high, but space is limited - or at establishments with upcoming special events and prix-fixe menus. In the case of a no-show, the guest’s card can be charged automatically.
The restaurant reservations game is changing, and owners stand a greater chance of increasing guest recruitment with better technology.
May 11, 2022
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys