
From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoThe concept of making table reservations has come a long way from the days of waiting for your favorite establishment to open before calling to book a table. And even then, what were the chances that you could actually get someone on the line who knew how to make the booking? Yes, we’ve come a long way from the seemingly dated telephone reservations process.
Every business sector goes through cycles of innovation, adoption and maturation, often followed by disruption. Without these typical cycles of change, positive guest experiences may decline and a restaurant's bottom line can suffer. Fortunately, the restaurant reservations landscape is quickly evolving and that’s a good thing for both owners and diners. What’s at the heart of this game-changing shift? In one word: Technology.
These days, restaurant operators have an easier time staying in contact with diners and simultaneously managing the daily operations. Email communication is already commonplace while two-way text messaging and instant messaging (i.e. WhatsApp, WeChat) are gaining popularity because of their more immediate, conversational nature. These new communication channels found in modern reservations systems help foster guest relations whether selling tables online in real-time, managing bookings or auto-confirming with guests. Perhaps more importantly, restaurant owners can bypass those costlier reservation platforms with excruciating fees in exchange for systems that offer more than just bookings, such as guest profile management tools and real-time alerts once a guest’s table is ready.
Some technology may even help limit revenue losses due to no-shows. Such reservation systems collect credit card data to secure a reservation, particularly useful in cases where demand is high, but space is limited - or at establishments with upcoming special events and prix-fixe menus. In the case of a no-show, the guest’s card can be charged automatically.
The restaurant reservations game is changing, and owners stand a greater chance of increasing guest recruitment with better technology.
April 27, 2022
A property management system (PMS) serves as the brain of a hotel operation, and it must be able to