
From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoAs discussed in our last blog, there’s much to explore when it comes leveraging your PMS to get more guest engagement. Today we want discuss a few of the many highlights gained from an operation’s perspective. While a next-generation PMS ideally supports guest engagement, it should also help drive increasing levels of efficiency, including performance and capabilities that make it possible to use existing resources more creatively, improve revenue opportunities and prepare the property for steady growth. As discussed in our last blog, there’s much to explore when it comes leveraging your PMS to get more guest engagement. Today we want discuss a few of the many highlights gained from an operation’s perspective. While a next-generation PMS ideally supports guest engagement, it should also help drive increasing levels of efficiency, including performance and capabilities that make it possible to use existing resources more creatively, improve revenue opportunities and prepare the property for steady growth.
The technology is ripe for the picking. The growing demand for cloud-based PMS is enabling hotels to increase overall effectiveness without having to build out additional infrastructure. Cloud-enabled systems offer a level of security that even the most astute IT teams would struggle to maintain with onsite servers. With this comes increased confidence from the knowledge that cloud providers and data centers are held to more stringent standards than would be the case for on-property environments. These same providers are doing a better job looking out for the hotel’s best interests. A mere five years ago, this wouldn’t have been the case. Hoteliers should work with a cloud provider for next-generation PMS performance.
Hoteliers must have a way to predict guest demand and spending patterns. Keeping an eye on the revenue down to the minutest detail requires a next-generation PMS. Metrics, such as RevPAR, ADR, occupancy, historical booking data and reports, like net sales and daily flash, should be easy to query and access. Revenue management data analytics is more than just room revenue data, it encompasses the full spend of the guest in all revenue centers including dining, activities, amenities, retail and gaming spend. Equally important, operators should seek to truly understand guest preferences or patterns to anticipate precisely how they will spend their money while they’re on property. Both revenue and guest data have stories to tell. Leveraging all data is important to drive rates and deliver personalized guest offers, yielding the highest return based on the full spend of each guest.
The importance of having all the features and functions fully integrated within one hotel PMS cannot be overstated. Logging in and out of multiple systems, maintaining paper files and using manual management techniques creates opportunities for critical errors.
PMS solutions are being developed with more focus toward integration capabilities. This is good news for hoteliers who should look only to those platforms that are built to integrate with other software quickly and effortlessly. A next-gen solution will allow flexibility as the business demands, embracing loyalty, POS, booking channels and other integrated technology platforms. An open architecture that accommodates integration will prepare the business for growth and steady competition. Saving precious time and money with a next-generation PMS that plays nicely with other technologies.
April 27, 2022
A property management system (PMS) serves as the brain of a hotel operation, and it must be able to