A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
Unify Your Hotel Technlogy to Unify the Guest Experience
One of the most important considerations among hotel owners and operators is the degree to which the hotel can automate functions that affect the quality of the guest experience. Streamlining guest interactions and operational efficiency is at the top of their priority list. Improving efficiency often translates to fewer guest inconveniences and better service overall.
PMS technology is at the core of it all. It’s the primary touch point staff use to manage the on-property guest experience. From enabling guest-facing activities to capturing and storing guest profile data, it helps staff curate and manage a seamless guest experience. The automation of many hotel operations falls squarely on the property management system (PMS). It helps manage everything from reservations and rates, guest check-in and check-out, to room assignment and billing support.
More hoteliers are striving to have all their hospitality solutions work harmoniously together to support a frictionless guest experience. With a next-generation PMS, the movement to unify fragmented hotel systems is well underway. Next-generation PMS technology brings together fragmented data with robust APIs, in a natively-built, cloud-based central data store that unifies the data and experience across an enterprise of hospitality solutions. With APIs, it’s easy for these fragmented systems to work hand-in-hand with the PMS. As a result, the PMS provides a unified view of the guest with real-time insights and guest patterns; insights that often influence current and future touch points and revenue opportunities. These data can be segmented into categories including guest, geography, social, spending habits and more. This real-time data is comprehensive and may be customized to enable hoteliers to make the most informed decisions that provide a seamless guest experience while growing the hotel’s bottom line.
Let’s face it, PMS technology must integrate and share data seamlessly throughout the enterprise. It provides a single conduit of information - a goldmine for hotel staff. The transition to a next-generation, integrated and flexible PMS technology won’t happen overnight, but having all the hotel’s systems working together seamlessly will make all the difference.