A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
Smart devices have helped resort venues gain exposure. Over the years, dining has transitioned to become a digital experience. This year, it’s predicted that you will be just as likely to order and pay for meals without stepping inside the restaurant or calling room service. Resort and hotel guests enjoy ordering on a mobile device and receiving their meal, often with limited human interaction.
Order-ahead and location-based delivery are also new trends. Hotels are finding that providing digital ordering services on guests’ personal devices promotes engagement, whether it be order management or simply providing incentives to dine at the hotel restaurant.
Travelers often want to eat like locals. They’re looking for local fare and authentic experiences. It can be a challenge for hoteliers if they’re not offering this local experience through digital engagement. Using a rich web-based tool, guests can be invited to access the hotel’s dining options via the text messaging system or perhaps by scanning a QR Code that might be available in the guest’s room. Guests don’t have to go through the effort of downloading and installing a special app, reviewing the in-room dinning menu booklet, or locating the in-house restaurant’s web page. This makes it simple to quickly access a dining venue, place an order, and receive a delivery at a specified time or pick it up.
For the hotelier, uncomplicated menu-management tools in smart phone ordering make it easy to expose menus to more guests, complete with branding and imagery. The hotelier can customize the guest experience and as orders are placed, they arrive at the kitchen in the form of a printed or digital order where they are then fulfilled and delivered to guests.