
From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoIt’s not just a new year – a new decade has begun, making 2020 the start of the third decade in the 21st century. Where has the time gone? The year 2020 seems like a milestone. A year that seemed so far off in the distance has finally come to fruition. And what we once considered futuristic, sci-fi tech is, in some cases, available today.
Hospitality technology has kept pace at a rate that would make most sci-fi enthusiasts proud. Over the past few years specifically, there have been significant changes that affect how Property Management Systems (PMS) work with the advent of facial recognition tech and AI-enabled guest rooms. However, some more practical technology changes impact how operators manage their properties, streamlining business processes while meeting guest expectations. When it comes to the evolution of modern functionality that makes life for operators easier, here's what to consider for 2020:
Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.
Integrations that augment the guest experience, giving the guest the power to choose how and when they want to interact with properties. As a starting point, a PMS that can support things like mobile keys, guest communications, and mobile payments is essential. Mobile keys allow guests to check-in on a smartphone and head straight to their room if they choose, bypassing the front desk. Guest communications, using two-way SMS, enables instant guest interaction at any point before, during, and after their stay. Mobile payments, especially digital wallets (think Samsung Pay), allow flexible payments that accommodate all demographics. Operators should plan to integrate with solutions that will be here for the long term and look for ones that will appeal to younger generations.
Security in a PMS is paramount. How are credit cards processed? Does the PMS support point-to-point encrypted (P2PE) payments? Equally crucial to security is understanding how well personal data is managed and secured. One that supports the latest security protocols and one that helps maintain compliance with data privacy regulations (such as GDPR and CCPA) should be prioritized.
Cloud-based solutions are often more cost-effective than on-site systems. Cloud software eliminates the need for significant upfront hardware expenses and reduces maintenance costs when equipment becomes outdated. Another convenience of a cloud-based PMS is the ability to “manage” the property from almost anywhere, enabling owners and managers to run reports, adjust rates, and arrange housekeeping schedules remotely.
Agilysys innovative hospitality technology helps you delight From an individual location to an enterprise chain, get the most modern, comprehensive property management solutions for managing your hospitality business.
Mobile is an excellent way to complement streamlined workflows. Re-engineered check-in processes, when equipped with a tablet, remove the tether that once held staff captive at the front desk. They can move about freely, engaging guests more authentically. With mobile PMS in the palm of their hands, staff can display images at check-in to encourage room upgrades – a quickly executed act that may result in additional revenue. It’s also modern – a more welcoming interaction as compared to long check-in queues.
May 11, 2022
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys