HOTEL BRANDS

Maximize Return on Experience

Unlock the full potential of your hotel brand with Agilysys Hospitality Cloud — a next-gen hotel management software suite trusted by international chains and boutique properties. Our modular PMS, POS, and I&P solutions deliver High Return Hospitality, helping you delight guests, retain staff, and grow margins at every touchpoint.

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Solutions For Hotel Brands

Explore Our Solutions Designed for Hotels

Every guest touchpoint is an opportunity to grow revenue and delight. Click through the interactive map to see how Agilysys hotel management software transforms engagement into measurable Return on Experience (ROE) for your hotel brand.
Touchpoint Map
CUSTOMER SUCCESS

Hear from Our Customers

Marriott International

CTO Alex Pyhan

Alex Pyhan sits down with Agilysys SVP & CCO Joe Youssef to discuss how the company's digital transformation got their partnership driving it forward.

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Built for Guest Impact

Why Leading Hotels Trust Agilysys

Agilysys empowers hotel brands to deliver seamless, personalized guest experiences across every touchpoint—from mobile check-in to curated dining and amenity bookings. Backed by an open, scalable hotel management system, it drives satisfaction, efficiency, and measurable ROE.

Unified Guest Experiences
Unified Guest Experiences

Agilysys Book and Central Reservations connect booking, activities, and amenities into a single, seamless journey. Guests enjoy full itinerary visibility and personalized engagement from the moment of reservation.

Contactless Check-in, Maximum Convenience
Contactless Check-in, Maximum Convenience

With Express Mobile and Express Kiosk, guests enjoy smooth arrivals, while properties reduce front desk workload and increase satisfaction. Mobile keys and ID capture further streamline the process.

Real-Time, Revenue-Generating Service
Real-Time, Revenue-Generating Service

Agilysys Service powers mobile requests and live staff updates that increase upsell conversions and boost service ratings—strengthening your overall hotel management system workflows.

Elevated Dining, Anywhere
Elevated Dining, Anywhere

InfoGenesis POS, IG Quick Pay, and IG OnDemand enable at-a-click ordering from anywhere on property. Guests enjoy faster service, personalized menus, and frictionless payments—resulting in higher F&B spend.

Spa, Golf, and Amenities That Convert
Spa, Golf, and Amenities That Convert

Through integrated guest profiles and booking tools like Agilysys Spa, Golf, and Activities, operators upsell services that reflect past guest preferences. It’s high-margin personalization at scale.

Scalable Innovation with ROI
Scalable Innovation with ROI

With cloud-native and on-premise options, modular product architecture, and enterprise-grade analytics, Agilysys future-proofs operations while delivering measurable return on guest experience (ROE)

Discover How Agilysys Solutions Deliver More Value

Built for Hospitality. Backed by Innovation.

Tools to automate workflows, align teams, and improve decision-making.

  • Use Agilysys PMS and I&P to streamline room readiness and automate procurement workflows.
  • Drive decisions with real-time Enterprise Analytics and integrated Business Intelligence.
  • Connect teams with mobile dashboards and service task prioritization.
  • Configure access and permissions via secure EMV and Single Sign-On.
  • Boost margins through workload balancing and staff alignment tools.

Mobile-first experiences that personalize and streamline every interaction.

  • Let guests skip the desk with Express Mobile and Kiosk.
  • Add convenience with Digital Keys and QR Code Payments.
  • Personalize every stay with unified profiles across Agilysys Book, Spa, and Golf.
  • Surface relevant offers with Digital Marketing and Loyalty triggers.
  • Simplify F&B access with PanOptic Self-Checkout and IG OnDemand.

Scalable tech to boost F&B revenue while easing operational load.

  • Use InfoGenesis POS and IG OnDemand for mobile ordering, upselling, and analytics.
  • Enable self-service with IG Kiosk and PanOptic checkout.
  • Reduce labor cost while expanding service hours with 24/7 mobile ordering.
  • Improve throughput with real-time Kitchen Display Systems (KDS).
  • Integrate payments, loyalty, and dining preferences into one transaction flow.

Unified systems that turn spa, golf, and activities into revenue multipliers.

  • Offer targeted promotions using Spa and Golf guest histories.
  • Manage group events and banquet services with Sales & Catering.
  • Centralize itinerary booking via Property-Wide Booking across channels.
  • Track member activity and access through Membership Management.
  • Maximize repeat visits with return-stay offer automation.
Hotel Management Streamlined

Transform Every Property into Profit

Each guest interaction is an opportunity to differentiate your brand. Agilysys connects front and back of house operations into a seamless experience.
  • checkmark Global Chains – Ensure brand consistency across locations with centralized control, multilingual support, and robust analytics.
  • checkmark Lifestyle & Boutique Hotels – Curate guest journeys with personalized messaging, loyalty triggers, and differentiated F&B.
  • checkmark Resort Properties – Drive non-room revenue with itinerary planning, activity bookings, spa/golf scheduling, and mobile ordering.
  • checkmark Mixed-Use Developments – Seamlessly integrate residence management, retail, dining, and hospitality services.
Customer Success Stories

Transforming Operations at Seabrook Hotel

The Challenge

The Challenge

  • High front-desk congestion leading to long wait times.
  • Manual booking systems causing reservation errors.
  • Lack of integrated restaurant & POS solutions.
The Solution

The Solution

  • Implemented Agilysys PMS & Contactless Check-In.
  • Deployed Cloud-based POS for dining & room service.
  • AI-powered revenue management boosted profitability.
The Results

The Results

  • 30% increase in direct bookings through optimized PMS.
  • 50% reduction in front-desk congestion with self-service kiosks.
  • Revenue per available room (RevPAR) increased by 20%.
Return on Experience (ROE)

Get The Hospitality Report

Discover how leading properties are combining people, process, and technology across six critical touchpoints to deliver frictionless guest journeys and maximize Return on Experience (ROE).
  • checkmark Master the Six Moments that Matter
  • checkmark Blend Tech with the Human Touch
  • checkmark Build High Return Hospitality
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RESOURCES

Insights & Resources

Reports

Whitepapers & Reports

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Events

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Events Webinars & 
Events
Blogs

Latest Blog Posts


Latest Blog Posts
 Latest Blog Posts


Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

A hotel management system is a software platform designed to streamline hotel operations, including reservations, check-in/check-out, housekeeping, billing, and guest services. Agilysys hotel management software offers cloud-based automation, AI-powered insights, and seamless integrations to enhance operational efficiency and guest satisfaction.

Our cloud-based PMS seamlessly integrates with major hotel technology stacks, including POS, CRM, and revenue management tools.

Our solutions are scalable for small boutique hotels, large resorts, and casino properties.

Yes! Our interface is intuitive, and we provide comprehensive onboarding & support.

Yes! Our platform is designed for both single-property and multi-property hotel groups, ensuring centralized control and reporting.

We provide PCI-compliant, end-to-end encrypted payment solutions to ensure guest data security and prevent fraud.

Yes, our solution includes a seamless contactless check-in process with mobile key access, reducing front-desk congestion and improving guest convenience.

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Connect with a Hospitality Technology Expert

Reach out today and we'll connect you with a hospitality expert who understands your world.