unify Hotel PMS, POS, and operations

Modern Hotel Management Software for Global Hotels

Unlock the full potential of your hotel brand with Agilysys Hospitality Cloud — a next-generation hotel management software suite trusted by international chains and boutique properties. Our integrated hotel PMS, POS, and I&P solutions deliver measurable Return on Experience (ROE), helping your hotel delight guests, retain staff, and grow margins at every touchpoint.

Solutions For Hotel Brands

Explore Agilysys Hotel Management Solutions

Agilysys delivers an integrated hotel management system that unifies PMS, reservations, mobile check-in, POS, spa, golf, and enterprise analytics into one scalable platform. Hotel brands streamline operations, personalize every guest touchpoint, increase F&B and amenity revenue, and drive measurable Return on Experience (ROE) through cloud-based innovation, automation, and real-time business intelligence across the entire portfolio. Click through the interactive map to see how Agilysys hotel management software can elevate every engagement for your hotel brand.
Touchpoint Map
Built for Guest Impact

Benefits Overview: Why Leading Hotels Trust Agilysys Enterprise Hotel Technology

Agilysys helps hotel brands create smooth, personalized experiences at every step of the guest journey—from booking online to mobile check-in to dining and amenity reservations. Built on a flexible, scalable hotel management platform, it simplifies operations, improves efficiency, and turns better guest experiences into measurable business results.

Unified Hotel Guest Experiences

Unified Hotel Guest Experiences

Agilysys Book and Central Reservations connect hotel booking, activities, and amenities into a single, seamless journey. Guests enjoy full itinerary visibility and personalized engagement from the moment of reservation.

Contactless Check-in, Maximum Convenience

Contactless Check-in, Maximum Convenience

With Express Mobile and Express Kiosk, hotel guests enjoy smooth arrivals, while properties reduce front desk workload and increase satisfaction. Mobile keys and ID capture further streamline the process.

Real-Time, Revenue-Generating Service

Real-Time, Revenue-Generating Service

Agilysys Service powers mobile requests and live staff updates that increase upsell conversions and boost service ratings—strengthening your overall hotel management system workflows.

Elevated Dining, Anywhere

Elevated Dining, Anywhere

InfoGenesis POS, IG Quick Pay, and IG OnDemand enable at-a-click ordering from anywhere on hotel property. Guests enjoy faster service, personalized menus, and frictionless payments—resulting in higher F&B spend.

Spa, Golf, and Amenities That Convert

Spa, Golf, and Amenities That Convert

Through integrated guest profiles and booking tools like Agilysys Spa, Golf, and Activities, hotel operators can upsell services that reflect past guest preferences. It’s high-margin personalization at scale.

Scalable Innovation with ROI

Scalable Innovation with ROI

With cloud-native and on-premise options, modular product architecture, and enterprise-grade analytics, the Agilysys hotel management platform future-proofs operations while delivering measurable return on guest experience (ROE).

Comprehensive Hotel Technology Platform to Optimize Operations, Guest Engagement, and Revenue

Built for Hospitality. Backed by Innovation.

Tools to automate workflows, align teams, and improve decision-making.

  • Use Agilysys PMS and I&P to streamline room readiness and automate procurement workflows.
  • Drive decisions with real-time Enterprise Analytics and integrated Business Intelligence.
  • Connect teams with mobile dashboards and service task prioritization.
  • Configure access and permissions via secure EMV and Single Sign-On.
  • Boost margins through workload balancing and staff alignment tools.

Mobile-first experiences that personalize and streamline every interaction.

  • Let guests skip the desk with Express Mobile and Kiosk.
  • Add convenience with Digital Keys and QR Code Payments.
  • Personalize every stay with unified profiles across Agilysys Book, Spa, and Golf.
  • Surface relevant offers with Digital Marketing and Loyalty triggers.
  • Simplify F&B access with PanOptic Self-Checkout and IG OnDemand.

Scalable tech to boost F&B revenue while easing operational load.

  • Use InfoGenesis POS and IG OnDemand for mobile ordering, upselling, and analytics.
  • Enable self-service with IG Kiosk and PanOptic checkout.
  • Reduce labor cost while expanding service hours with 24/7 mobile ordering.
  • Improve throughput with real-time Kitchen Display Systems (KDS).
  • Integrate payments, loyalty, and dining preferences into one transaction flow.

Unified systems that turn spa, golf, and activities into revenue multipliers.

  • Offer targeted promotions using Spa and Golf guest histories.
  • Manage group events and banquet services with Sales & Catering.
  • Centralize itinerary booking via Property-Wide Booking across channels.
  • Track member activity and access through Membership Management.
  • Maximize repeat visits with return-stay offer automation.
Hotel Management Streamlined

Transform Every Hotel Property into Profit

Each guest interaction is an opportunity to differentiate your brand. Agilysys connects front and back of house operations into a seamless experience.
  • checkmark Global Chains – Ensure brand consistency across locations with centralized control, multilingual support, and robust analytics.
  • checkmark Lifestyle & Boutique Hotels – Curate guest journeys with personalized messaging, loyalty triggers, and differentiated F&B.
  • checkmark Resort Properties – Drive non-room revenue with itinerary planning, activity bookings, spa/golf scheduling, and mobile ordering.
  • checkmark Mixed-Use Developments – Seamlessly integrate residence management, retail, dining, and hospitality services.
Return on Experience (ROE)

Get The Hospitality Report

Discover how leading properties are combining people, process, and technology across six critical touchpoints to deliver frictionless guest journeys and maximize Return on Experience (ROE).
  • checkmark Master the Six Moments that Matter
  • checkmark Blend Tech with the Human Touch
  • checkmark Build High Return Hospitality
RESOURCES

Insights & Resources for Hotel Brand Operators

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Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

A hotel management system is a software platform designed to streamline hotel operations, including reservations, check-in/check-out, housekeeping, billing, and guest services. Agilysys hotel management software offers cloud-based automation, AI-powered insights, and seamless integrations to enhance operational efficiency and guest satisfaction.

Agilysys delivers a comprehensive hospitality technology platform purpose-built for hotel brands, combining core Property Management Systems (PMS), Point of Sale (POS), and Inventory & Procurement (I&P) with Experience Enhancers™. Together, these solutions support end-to-end guest journeys—from booking through on-property experiences and post-stay engagement—while giving hotel brands the flexibility to deploy best-of-breed systems as a unified ecosystem or independently as business needs evolve.

Agilysys enables hotel brands to deliver personalized, consistent guest experiences across every property by unifying guest data and operational systems into a single Hospitality Experience Cloud. Preference-based services, curated offers, and optimized reservations are powered by connected data and real-time insights, allowing brands to personalize interactions without adding operational complexity or staff burden.

Yes. Agilysys is designed specifically for hotel brands managing multiple properties and diverse portfolios. Its enterprise-grade architecture supports centralized oversight with property-level flexibility, enabling brands to standardize technology where it matters while still accommodating unique operational and guest experience requirements across locations. This approach helps brands scale efficiently without sacrificing control or consistency.

Agilysys integrates core PMS, POS, and I&P systems into a cohesive ecosystem that shares data across departments and touchpoints. This integration eliminates data silos, improves operational visibility, and supports seamless guest experiences across lodging, food and beverage, spa, golf, retail, and activities. Hotel brands benefit from a unified technology foundation that simplifies IT management and accelerates innovation.

Agilysys technology is designed to empower staff with intuitive tools, data-driven scheduling, and optimized workflows that reduce friction and stress. By aligning staffing coverage with demand and providing clearer visibility into guest needs, hotel brands can improve productivity, increase employee satisfaction, and support higher retention—critical advantages in today’s labor-constrained hospitality environment.

Agilysys delivers enterprise analytics that transform operational and guest data into actionable insights. Hotel brands gain access to unified guest profiles, performance analytics, and real-time reporting that support smarter decisions around pricing, staffing, service delivery, and guest engagement. These insights help brands increase revenue per guest, improve capacity utilization, and protect margins.

Hotel brands using Agilysys solutions can expect measurable improvements in guest satisfaction, staff retention, and financial performance. By combining High Return on Experience (ROE) with High Return on Data (ROD), Agilysys helps brands drive higher spend, stronger reviews, repeat stays, and healthier margins—while consistently delivering on brand promises across every interaction.

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