powerful cloud-native resort technology

Resort Management Software That Elevates Experiences

Agilysys Hospitality Cloud delivers end-to-end technology designed to maximize Return on Experience for hotels and resorts. With fully integrated, cloud-native property management, POS, and inventory solutions enhanced by mobile, self-service, and digital engagement tools, operators can delight guests, empower staff, and grow margins using a complete hotel management solution. The result: seamless, personalized stays that increase revenue, loyalty, and long-term profitability.

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Solutions For Multi-Amenity Resorts

Hospitality Solutions Designed for Resorts

Every guest touchpoint is an opportunity to grow revenue and delight, and with resort management software, you can click through the interactive map to see how Agilysys transforms engagement into measurable Return on Experience (ROE) for your Resort.
Touchpoint Map
CUSTOMER SUCCESS

Shifting Into High Gear
With a Unified Guest Experience

Barnsley Resort shares how moving from multiple systems to a unified platform improved staff efficiency and created a more personal guest experience, connecting lodging, golf, spa, dining, and activities into one seamless itinerary.

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Built for Resorts. Backed by Results.

Why Leading Resorts Trust Agilysys Hospitality Solutions

Unified Guest Profiles

Every interaction—room, dining, spa, golf—is informed by a common profile to create personalized, consistent service

Mobile Everything

Mobile ordering, check-in, keyless entry, spa/golf reservations, and upgrades, all in your guests’ hands

Modular Innovation

Mix and match 30+ best-of-breed solutions or deploy as an integrated ecosystem—your choice, your pace

Real-Time Analytics

Staff dashboards and data-driven insights boost loyalty, optimize inventory, and improve guest offers

Cloud-Native or On-Prem

Designed for security, scale, and future innovation—deploy how and where you need it

Teams Empowered

Hospitality Solutions Designed for Resorts

  • check Luxury Resorts & Casinos – Integrated PMS, POS, and I&P systems ensure seamless guest experiences across dining, spa, and gaming areas.
  • check Golf & Spa Resorts – Streamline tee-time and spa bookings with property-wide booking and guest profile-driven personalization.
  • check Beachfront & Poolside Operations – Enhance guest experiences with easy food ordering via IG OnDemand and location-specific QR codes.
  • check All-Inclusive Resorts – Centralize operations with bundled packages, self-service kiosks, and upsells that drive wallet share.
Multi-Amenity Resort Strategies & Best Practices

View the Webinar - Revenue Beyond The Room: Leveraging Data and Loyalty for Profitability

Learn how Surfsand Resort applies data, guest insights, and loyalty strategies to increase revenue per available guest (RevPAG). This webinar explores practical ways to capture more value across every guest touchpoint and improve overall profitability.

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Hospitality POS Elevated

Omni-Channel Enterprise POS

InfoGenesis is an omnichannel hospitality POS platform that unifies guests, staff, kitchens, and operators across resorts and multi-amenity properties. Supporting mobile, kiosk, and in-person ordering with integrated KDS workflows, flexible device use, and enterprise-grade reporting, the platform improves service speed, operational efficiency, and revenue capture at every interaction.

Customer Success Stories

Driving Revenue, Delighting Guests, and Retaining Staff
at Great Wolf Resorts

The Challenge

The Challenge

  • Enable staff to leave fixed stations and engage directly with guests
  • Reduce staffing friction with intuitive, easy-to-use systems
  • Drive revenue by aligning with guest behaviors, including 24-hr dining options
The Solution

The Solution

The Results

The Results

  • 27% increased sales with self-service model
  • 27%-30% higher check totals
  • 60% increase in outlet revenue
  • Went from 8 business days to 2 business days for agent training
Designed for ROE. Built to Scale.

How Agilysys Resort Solutions Deliver More Value

End-to-End Personalization

  • Deliver curated, pre-booked guest journeys in a single itinerary

  • Use unified booking and 1-to-1 marketing to drive upsells

  • Enable real-time guest upgrades and personalized offers

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    Create “hotel-for-one” experiences that generate return visits

Frictionless Check-In & Self-Service

  • Let guests choose: mobile, kiosk, or front desk

  • Integrate digital keys and mobile payments

  • Reduce lines, staff burden, and wait times

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    Boost satisfaction and review scores

Optimized Dining & F&B Operations

  • Maximize food & beverage revenue everywhere

  • Leverage mobile ordering, self-service kiosks, and QR menus

  • Automate kitchen workflows with Kitchen Display Systems

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    Personalize orders with known dietary preferences

Spa, Golf, and Activities:

  • Personalized wellness and leisure services that build loyalty and revenue

  • AI-powered yield management for spa/golf

  • Support for membership entitlements and dynamic availability

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    Upsell packages based on guest profile and behavior

Resort Management Streamlined

Intelligent, Modern Resort Property Management System

Agilysys PMS connects reservations, check-in, mobile, self-service, amenities, and analytics into a single cloud-based platform designed to increase revenue and operational efficiency. By streamlining the guest journey—from booking to post-stay engagement—properties reduce friction, empower staff, unlock upsells, and deliver personalized experiences at scale across resorts, hotels, casinos, golf, and spa operations.

Success Stories

Building a Complete View of the Guest

The Watergate Bay Hotel describes how moving from siloed systems to a single guest profile improved engagement, streamlined staff workload, and increased revenue per available guest by enabling guests to plan their stay and book services before arrival.

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Resort Innovations

Learn How Agilysys Software Solutions Help Drive Profitability for Resorts

Agilysys’ resort management software drives profitability by unifying core systems like PMS, POS, inventory, and analytics into a single platform that streamlines operations, reduces manual work, and enhances decision-making. By enabling frictionless guest experiences, personalized services, and data-driven insights, it boosts revenue, increases guest satisfaction, and strengthens long-term loyalty.
Discover How to Drive More Profitability at Your Resort
Revenue Beyond the Room

Get The 2025 Global Hospitality Impact Study

Explore how top hospitality leaders are redefining success with Revenue per Available Guest (RevPAG) — the new benchmark for guest-centric profitability that goes far beyond room revenue.
  • checkmark Bridge the Revenue Aspiration–Reality Gap
  • checkmark Monetize Every Guest Moment
  • checkmark Lead with Data and Technology
Download Now
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Shared Insights

RESOURCES & INSIGHTS

Reports

Whitepapers & Reports

Whitepapers & Reports Whitepapers & Reports
Webinars

Webinars & 
Events

Webinars & 
Events Webinars & 
Events
Blogs

Latest Blog Posts


Latest Blog Posts
 Latest Blog Posts

Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

Multi-amenity resort management software connects resort, hotel, dining, spa, golf, retail, activities, and guest services into a single operational ecosystem. Agilysys delivers enterprise-grade resort management software that unifies PMS, POS, inventory, payments, and guest experience tools—giving resort operators centralized control while enabling seamless, personalized experiences across every amenity.

Agilysys is purpose-built for resorts with diverse amenities and high operational complexity. By integrating core PMS, POS, and Inventory & Procurement systems with Experience Enhancers™, Agilysys allows resorts to manage lodging, food and beverage, spa, golf, activities, and retail through shared data and workflows—reducing silos and improving coordination across departments.
Agilysys supports end-to-end guest journeys—from booking and arrival through on-property experiences and post-stay engagement. Unified guest profiles, property-wide booking, digital keys, mobile and self-service options, and integrated payments help resorts deliver frictionless, personalized experiences that increase satisfaction, length of stay, and total spend per guest.

Yes. Agilysys helps resorts maximize non-room revenue by optimizing dining, spa, golf, retail, and activities operations. Integrated POS, mobile ordering, loyalty, promotions, and enterprise analytics enable resorts to promote high-margin offerings, manage demand, and increase average spend across every touchpoint—not just the guest room.

Agilysys improves staff efficiency by aligning operations with real-time demand and guest preferences. Data-driven scheduling, service task optimization, and intuitive system interfaces help reduce staff stress, improve productivity, and support higher retention—critical benefits for resorts managing large teams across multiple service areas.

Agilysys delivers enterprise analytics that give resort operators visibility into guest behavior, operational performance, and revenue drivers across all amenities. Unified guest profiles, real-time reporting, and actionable insights help resorts optimize capacity utilization, personalize offers, and make smarter decisions that protect margins while enhancing the guest experience.

Resorts using Agilysys can expect higher guest satisfaction, increased spend across amenities, improved staff retention, and healthier margins. Agilysys helps multi-amenity resorts deliver seamless, profitable hospitality at scale—without sacrificing operational control.

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