Simplify and Personalize Membership Management

Agilysys Membership is a centralized membership management platform designed for hospitality, golf, resort, club, and lifestyle properties that need to manage complex member programs at scale. It enables operators to define membership structures, manage dues and invoicing, track usage across amenities like golf and spa, and give members self-service access through a secure online portal. The result is tighter operational control, cleaner data, and a more personalized member experience—all within the Agilysys ecosystem.

Agilysys Membership improves the member experience by putting control directly in the hands of members. Through the Membership Portal, members can update profiles and preferences, view benefits, check balances, register for events, review statements, and redeem points via gift cards, eCash, or loyalty programs. This self-service model reduces friction, increases engagement, and creates more accurate member data—without increasing staff workload.

Yes. Agilysys Membership includes robust family visibility tools that allow operators to manage dependent cards, set spending limits, and monitor usage across family members. This is especially valuable for clubs and resorts with family-based memberships, as it provides transparency into household spending patterns while giving staff and members clearer oversight of entitlements and usage.

The platform simplifies administrative complexity by centralizing dues management, invoicing, and usage tracking in one system. Operators can track rounds played, spa treatments, check-ins and check-outs, and other member activity across the property. This ensures accurate billing, reduces manual reconciliation, and gives leadership better insight into member value and utilization across amenities.

Agilysys Membership includes a powerful Admin Portal that allows properties to configure membership tiers, privileges, qualifiers, and business rules—all without custom development. Operators can also control how the member portal is presented, ensuring brand consistency while adapting programs as business needs evolve. This flexibility is critical for properties running multiple membership models or seasonal programs.

Yes. Agilysys Membership is designed to integrate seamlessly with other Agilysys systems, including PMS, POS, and other operational platforms. This integration enables a unified view of member activity across touchpoints, supporting more personalized service, cleaner data flows, and smarter operational decision-making without relying on disconnected systems.

Operators using Agilysys Membership report improved data accuracy, better tracking of family accounts, and higher member satisfaction due to increased self-service and transparency. By reducing administrative friction and improving visibility into member behavior, properties can deliver more personalized experiences while operating more efficiently—supporting both revenue growth and long-term member loyalty.