Agilysys Gift Card is a closed-loop hospitality gift card management platform designed for hotels, resorts, casinos, and multi-amenity properties. Sell, reload, and redeem gift cards across every outlet without third-party transaction fees. With real-time activation, centralized controls, and secure workflows, properties increase prepaid revenue, simplify liability tracking, and deliver seamless guest experiences on or off property.
Retain 100% of gift card revenue through a native closed-loop system that removes per-transaction processing fees. Lower total cost of ownership while maintaining full control over stored value balances and activation workflows.
Drive higher upfront spend by enabling guests to purchase and redeem gift cards seamlessly across lodging, dining, spa, golf, and retail. Experience-based gifting encourages cross-property usage and repeat visits, increasing total guest lifetime value.
Gain real-time visibility into outstanding balances, redemptions, breakage, and promotional credits. Automated reporting improves liability tracking and accelerates month-end reconciliation for finance teams.
Process transactions securely, enforce PCI-validated workflows and centralized authorization controls to reduce cloning, misuse, and manual verification risks associated with disconnected or bank-issued systems.
Multi‑outlet redemption support that enables guests to use one card seamlessly across POS, PMS, retail, golf, spa, and online channels that delivers a unified guest experience while eliminating third‑party transaction costs.
Issue, reload, void, and redeem gift cards through a unified interface across every outlet. Reduce operational friction and eliminate the need for external devices or manual balance verification.
Deliver instant activation, real-time balance visibility, and a self-service portal that allows guests to check balances, reload cards, and manage activity without staff assistance—improving satisfaction.
Agilysys Gift Card delivers multi-outlet redemption, direct POS device integration, promotional bonus logic, guest self-service tools, centralized card management, and real-time financial reporting—fully integrated with the our hotel property management system, Agilysys PMS, and InfoGenesis hospitality POS system for consistent stored-value performance.
Enable guests to use a single gift card across POS, PMS, retail, spa, golf, and online channels. This unified redemption model eliminates outlet silos and ensures consistent stored-value processing across every department within complex hospitality environments.
Process gift card transactions on existing POS terminals and PMS devices without additional hardware or middleware. Native deployment reduces implementation complexity while preserving operational continuity across all on-property outlets.
Monitor sales performance, redemptions, breakage, promotional credits, and liability balances with detailed reporting tools. Executive visibility supports smarter financial planning and campaign optimization.
Configure targeted bonus values, expiration rules, outlet restrictions, and campaign-based incentives. Advanced logic supports loyalty-driven engagement and seasonal promotions designed to drive incremental visits and cross-outlet spending.
Provide an online interface where guests can register cards, check balances, review activity, and reload instantly. Self-service capabilities reduce staff intervention while improving convenience and digital engagement.
Monitor sales performance, redemptions, breakage, promotional credits, and liability balances with detailed reporting tools. Executive visibility supports smarter financial planning and campaign optimization.
A true market incumbent that offers excellent management system integrations and solid vendor credentials.
Agilysys Gift Card has streamlined our retail and POS operations, boosting guest spending across outlets.
Front Desk & Retail Staff – Issue cards quickly via retail items or dedicated tabs, add balances, and handle redemptions to reduce wait times and enhance guest convenience
Revenue Managers – Leverage real-time reports on gift card issuances and redemptions to identify upsell opportunities and maximize profitability across properties
IT & Operations Teams – Customize workflows with expiration dates, cashback options, and secure integrations, scaling from single outlets to multi-property setups
Guest-Facing Teams – Use balance inquiries and redemption history to personalize services, fostering loyalty and encouraging repeat visits through seamless purchases
Agilysys Gift Card extends beyond basic management, integrating with your full property ecosystem to monetize experiences.
The next-gen PMS that streamlines operations, enhances guest experiences, and drives revenue. Ideal for luxury resorts, boutique hotels, and multi-property groups.
A modern hospitality retail software that drives revenue, simplifies operations, and elevates guest experiences. From spas and gift shops to pro shops and resorts, it unites services and sales in one platform.
An all-in-one, centralized platform that simplifies golf operations at resorts, hotels, and clubs.
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