Agilysys Pay is a PCI-validated, flexible payment solution that protects guest data, supports any payment device, and streamlines transactions across hotels, resorts, casinos, and restaurants.
Agilysys Pay secures guest transactions with PCI-validated encryption, EMV, and tokenization across mobile, countertop, and tablet devices, as well as eCommerce platforms such as Agilysys Book or OnDemand.
Seamlessly integrated with Agilysys POS and PMS, it simplifies payments, reduces compliance costs, and enhances guest experiences enterprise-wide.
Agilysys Pay is a high-availability, PCI-validated payment platform that protects guest data, reduces audit costs, and delivers seamless, secure transactions across every point of service.
Unmatched Payment Security
Lower Compliance Costs
Flexible Integration
Hardware for Every Need
Always-On Reliability
Simplified Operations
Future-Ready Platform
Proven Results
Driving Revenue, Delighting Guests, and Retaining Staff at Great Wolf Resorts
The Challenge
Enable staff to leave fixed stations and engage directly with guests
Reduce staffing friction with intuitive, easy-to-use systems
Drive revenue by aligning with guest behaviors, including 24-hr dining options
27% increased sales on self-service vs a standard service model
27%-30% higher check totals
60% increase in outlet revenue
Went from 8 business days to 2 business days for agent training
Smarter Operations
Unified Teams
Finance Teams – Reduce PCI audit costs and ensure compliance with P2PE and tokenization.
Guest Services – Enhance guest experiences with fast, secure payment options across countertop and mobile devices.
IT Departments – Simplify integrations with Agilysys POS, PMS, and certified gateways for unified operations.
Solutions Connected
Integrated Hospitality Solutions
Deliver a seamless guest journey: faster POS transactions, commission-free bookings, kiosk/mobile self-check-in with digital keys, room-ready alerts, reservations, and PCI-validated payments through an integrated payment solution — reducing lines and labor while increasing conversion, satisfaction, and revenue.
While these are some frequently asked questions, feel free to contact us for any follow-up questions.
Agilysys Pay is a secure, enterprise-grade hospitality payment platform designed to unify and protect transactions across hotels, resorts, casinos, and restaurants. It integrates seamlessly with Agilysys PMS and InfoGenesis POS systems, delivering consistent payment workflows across front desk, dining outlets, mobile, kiosk, and eCommerce environments while maintaining strong security and compliance controls.
Agilysys Pay safeguards transactions using PCI-validated point-to-point encryption (P2PE), tokenization, and EMV support. Sensitive cardholder data is encrypted at the point of interaction and replaced with secure tokens, significantly reducing exposure to fraud and minimizing the risk of data breaches across hospitality environments.
Agilysys Pay reduces the cost and complexity of PCI audits by removing POS devices, payment terminals, and networks from PCI scope through a fully validated encryption architecture. This streamlined compliance model lowers administrative burden for IT and finance teams while maintaining strong data protection standards.
Yes. Agilysys Pay supports a full range of mobile and contactless payment methods, including NFC-enabled tap-to-pay, mobile wallets such as Apple Pay and Google Pay, and EMV chip transactions. Designed for modern hospitality environments, it enables secure payments across countertop terminals, handheld devices, kiosks, and other guest-facing touchpoints.
Agilysys Pay is built on a resilient, high-availability architecture designed to minimize downtime and maintain stable transaction processing during peak service periods. This reliability is critical for mission-critical hospitality environments where payment disruptions can directly impact guest satisfaction and revenue performance.
Agilysys Pay integrates natively with Agilysys PMS and InfoGenesis POS platforms, creating centralized payment workflows across departments and revenue centers. This integration eliminates disconnected payment systems, reduces manual reconciliation, and provides unified reporting and visibility across the enterprise.
Yes. Agilysys Pay is designed to scale across single properties and complex, multi-property portfolios. Its extensible APIs and certified gateway integrations allow operators to adopt new hardware, expand payment services, or integrate with enterprise systems without disrupting operations or increasing security risk.
Operators using Agilysys Pay can expect stronger data security, reduced PCI compliance overhead, improved payment reliability, and a consistent guest payment experience across all touchpoints. By unifying security, hardware management, gateway services, and integrations into one hospitality-focused platform, Agilysys Pay helps protect revenue while simplifying enterprise payment operations.
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