Agilysys Pay - Protect Guests, Simplify Payments

Secure Guest Payments

Agilysys Pay is a PCI-validated, flexible payment solution that protects guest data, supports any payment device, and streamlines transactions across hotels, resorts, casinos, and restaurants.

Payments Streamlined

See How Agilysys Pay Can Help You

Agilysys Pay secures guest transactions with PCI-validated encryption, EMV, and tokenization across mobile, countertop, and tablet devices, as well as eCommerce platforms such as Agilysys Book or OnDemand.

Seamlessly integrated with Agilysys POS and PMS, it simplifies payments, reduces compliance costs, and enhances guest experiences enterprise-wide.

Security Delivered

Why Choose Agilysys Pay?

Agilysys Pay is a high-availability, PCI-validated payment platform that protects guest data, reduces audit costs, and delivers seamless, secure transactions across every point of service.

Unmatched Payment Security

Unmatched Payment Security

Lower Compliance Costs

Lower Compliance Costs

Flexible Integration

Flexible Integration

Hardware for Every Need

Hardware for Every Need

Always-On Reliability

Always-On Reliability

Simplified Operations

Simplified Operations

Future-Ready Platform

Future-Ready Platform

Proven Results

Driving Revenue, Delighting Guests, and Retaining Staff
at Great Wolf Resorts

The Challenge

The Challenge

  • Enable staff to leave fixed stations and engage directly with guests
  • Reduce staffing friction with intuitive, easy-to-use systems
  • Drive revenue by aligning with guest behaviors, including 24-hr dining options
The Results

The Results

  • 27% increased sales on self-service vs a standard service model
  • 27%-30% higher check totals
  • 60% increase in outlet revenue
  • Went from 8 business days to 2 business days for agent training
Smarter Operations

Unified Teams

  • check Finance Teams – Reduce PCI audit costs and ensure compliance with P2PE and tokenization.
  • check Guest Services – Enhance guest experiences with fast, secure payment options across countertop and mobile devices.
  • check IT Departments – Simplify integrations with Agilysys POS, PMS, and certified gateways for unified operations.
Solutions Connected

Integrated Hospitality Solutions

Deliver a seamless guest journey: faster POS transactions, commission-free bookings, kiosk/mobile self-check-in with digital keys, room-ready alerts, reservations, and PCI-validated payments through an integrated payment solution — reducing lines and labor while increasing conversion, satisfaction, and revenue.

Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

Agilysys Pay is a secure, enterprise-grade hospitality payment platform designed to unify and protect transactions across hotels, resorts, casinos, and restaurants. It integrates seamlessly with Agilysys PMS and InfoGenesis POS systems, delivering consistent payment workflows across front desk, dining outlets, mobile, kiosk, and eCommerce environments while maintaining strong security and compliance controls.
Agilysys Pay safeguards transactions using PCI-validated point-to-point encryption (P2PE), tokenization, and EMV support. Sensitive cardholder data is encrypted at the point of interaction and replaced with secure tokens, significantly reducing exposure to fraud and minimizing the risk of data breaches across hospitality environments.
Agilysys Pay reduces the cost and complexity of PCI audits by removing POS devices, payment terminals, and networks from PCI scope through a fully validated encryption architecture. This streamlined compliance model lowers administrative burden for IT and finance teams while maintaining strong data protection standards.
Yes. Agilysys Pay supports a full range of mobile and contactless payment methods, including NFC-enabled tap-to-pay, mobile wallets such as Apple Pay and Google Pay, and EMV chip transactions. Designed for modern hospitality environments, it enables secure payments across countertop terminals, handheld devices, kiosks, and other guest-facing touchpoints.
Agilysys Pay is built on a resilient, high-availability architecture designed to minimize downtime and maintain stable transaction processing during peak service periods. This reliability is critical for mission-critical hospitality environments where payment disruptions can directly impact guest satisfaction and revenue performance.

Agilysys Pay integrates natively with Agilysys PMS and InfoGenesis POS platforms, creating centralized payment workflows across departments and revenue centers. This integration eliminates disconnected payment systems, reduces manual reconciliation, and provides unified reporting and visibility across the enterprise.

Yes. Agilysys Pay is designed to scale across single properties and complex, multi-property portfolios. Its extensible APIs and certified gateway integrations allow operators to adopt new hardware, expand payment services, or integrate with enterprise systems without disrupting operations or increasing security risk.
Operators using Agilysys Pay can expect stronger data security, reduced PCI compliance overhead, improved payment reliability, and a consistent guest payment experience across all touchpoints. By unifying security, hardware management, gateway services, and integrations into one hospitality-focused platform, Agilysys Pay helps protect revenue while simplifying enterprise payment operations.
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