AI is a force multiplier across our end-to-end hospitality technology solutions. By integrating AI across solutions, we accelerate innovation cycles, reduce development and service costs, expand automation and materially improve revenue-generating decisions. By aggregating and modeling data across operational and guest interaction points, AI enables large-scale personalization, enhances capacity and demand forecasting, optimizes pricing heuristics and improves revenue.
Smart Personalization
Why Choose Agilysys AI?
Scale Smartly Across Touchpoints
One unified platform captures guest behavior, spend and preferences across rooms, dining, spa, golf and activities—enabling personalization at scale.
Deliver Real-Time Insights and Actions
Make decisions at the speed of service with AI that senses demand, adjusts pricing, recommends offers and automates workflows in real time.
Free Your Team to Do What Matters
By automating tedious tasks like resource scheduling and operational monitoring, your staff can focus on what they were hired to do: create memorable guest experiences.
Architected for Adoption and Growth
With a modern cloud-native foundation, Agilysys AI lets you adopt fast, scale without penalty and invest in innovation.
Guestsense.AI Framework
Guestsense.ai is the unified AI framework embedded across our platforms for PMS, POS, F&B Inventory and Procurement and our software for spa, golf, dining, activities, sales & catering and membership.
Intelligent Guest Profile
Capture and surface consolidated guest data across front desk, F&B, spa, golf, retail and activities. Deliver personalized offers, service moments and communications across every property touchpoint.
Dynamic Pricing & Revenue Optimization
Go beyond rooms. Optimize spa, golf, dining and activities with AI-driven demand forecasting and pricing intelligence. Capture every moment of revenue opportunity, beyond the room.
AI Technology Built for Real-World Hospitality
Trusted by More Than 4,000 Global Customers
The tailwinds of AI are helping us improve all areas of the business … increasing our competitive advantages at an even faster rate.”
Ramesh Srinivasan
CEO, Agilysys
Our strategy aligns directly with hotel priorities: real-time personalization, predictive analytics, automated workflows and dynamic pricing. By embedding AI where hotels and resorts want it most, we’re delivering ROI that matters.
Ramesh Srinivasan
CEO, Agilysys
AI in Motion
Turning Data Into Dynamic, Real-Time Insights
The Intelligent Guest Profile, powered by Agilysys guestsense.ai, redefines how hotels and resorts understand and engage their guests. By unifying data across PMS and ancillary systems, such as Spa, Golf, Dining, and Activities, it surfaces a complete view of each guest’s preferences and spend patterns, from dining to recreation. Contextual intelligence anticipates needs in real time, empowering staff to deliver personalized offers that drive revenue, loyalty, and satisfaction.
Intelligent Guest Profile
Book with S.P.E.N.D. (Stay Package Entitlement New Dynamic) revolutionary booking technology that enables seamless, always-on package booking boosts revenue and guest engagement while maintaining staff efficiency through intelligent automation and personalization. Guests select packages and reserve entitlements online without having to call or email property staff. S.P.E.N.D. booking technology automatically ensures adherence to all entitlement rules and workflows to prevent overbooking
Book with S.P.E.N.D.
Conversational AI - Agilysys Spa with guestsense.ai uses real-time capacity, player status, loyalty points, and custom rules to optimize pricing, appointments, and therapist scheduling—automating high-value bookings and maximizing revenue for casino and gaming spas. It also reduces unprofitable schedule gaps through Spa Minimum Gap Restriction, improving profitability and therapist satisfaction even with online self-service reservations.
Conversational AI
Purpose-Built Intelligence
Industry Alignment & Differentiators
What We Deliver
Real-Time Personalization → Intelligent Guest Profile across every outlet
Automated Workflows → Back-office and operations automated
Our Difference
Legacy System Integration → Our cloud-native, modular architecture integrates with yours
Augmented Expertise → AI embedded in workflows to empower staff
Staff Adoption → AI enables teams without replacing their role
Our Advantage
Purpose-Built Technology → AI designed around hospitality
Unified Operational Intelligence → Real-time insights spanning front desk, dining, spa, and back-office
Contextual Guest Understanding → AI models that recognize preferences, habits, and behaviors
Strategic Insights
Webinar: AI's Impact & Use Cases for Hotels
Join Info-Tech Research Group’s Senior Managing Partner of Gaming & Hospitality, Larry Fretz, alongside AI leaders from Duetto and Agilysys, for a look at how generative AI is already redefining hotel operations, revenue management, and the guest experience.
Transform Your Property into an Intelligent Operation
Schedule a demo today and see how Agilysys AI delivers personalization, prediction and automation across every guest moment.
Solution Showcase
Insights & Resources
Frequently Asked Questions
FAQ
While these are some frequently asked questions, feel free to contact us for any follow-up questions.
Agilysys AI is purpose-built for hotels, resorts and multi-amenity destinations—not repurposed from another industry. It combines decades of hospitality data with a cloud-native architecture to deliver real-time personalization, predictive analytics, automated workflows and dynamic pricing across every outlet.
Every major touchpoint. Agilysys AI unifies intelligence across rooms, dining, spa, golf, retail, and activities. The Guestsense.AI framework consolidates guest data and powers predictive and personalized experiences throughout the entire guest journey.
No. Agilysys AI embeds intelligence directly into operational workflows, eliminating the need for in-house data scientists or complex configuration. It’s designed so staff can focus on hosting—not managing tech.
Yes. Its cloud-native, modular architecture is built for flexible adoption and seamless integration with legacy property systems. You can implement at your pace and scale without penalty.
Hotels and resorts see gains in service quality, revenue capture, and operational efficiency. With real-time recommendations, dynamic pricing, and workflow automation, properties make better decisions faster—delivering ROI where it matters most.