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Positioning Hotels for Long-term Success and…

Hospitality technology consultants are in the unique position to understand hotels’ challenges from the property level and have the industry...

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If You Want to Make Sure…

While guest experience is important to sustain your property’s success and reputation, staff experience plays a huge part in retaining...

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Fours Ways Technology Helps Properties Delight…

It doesn’t matter how beautiful a property is or how many activities it offers if it’s not focused on the...

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3 Steps for Earning Guest Loyalty

AHLA Study Points to Evolving Loyalty Landscape According to the American Hotel & Lodging Association 2022 State of the Hotel...

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How Technology Enhances Resident and Staff…

Senior living communities are experiencing many of the same challenges as other hospitality organizations. From supply chain delays to employee...

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Why Guests Won’t Miss Your Front…

Do hotels really need a front desk? No. It’s that simple. Kiosks, mobile check-in and digital keys allow guests to...

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Provide It And They Will Come-Putting…

Food and beverage (F&B) is a huge part of the guest experience. This is one area where a property can...

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Modern PMS Features That Can Help…

A property management system (PMS) serves as the brain of a hotel operation, and it must be able to seamlessly...

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Tackling the Spa Industry’s Staffing Crisis

The majority of responses on the March 2022 Snapshot Survey of ISPA (International Spa Association) members focus on the frustration...

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Getting to Know Your Casino Patrons…

This year is on track to be a record year in gaming revenue, and your property needs to be first...

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