News & Events

Oct 19, 2017

Overcoming POS User Adoption Hurdles

Two-thirds of restaurants plan to add, upgrade or change POS software providers this year, accord-ing to the Hospitality Technology 2017 Restaurant Technology Study. That’s a transition that can of-fer tremendous rewards, including speed, produc-tivity, security and enhanced functionality such as loyalty, tableside ordering and omnichannel. It can also put the business at risk: In 2015, a “system re-fresh” crashed Starbucks’ POS system for several hours, costing millions of dollars of lost revenue.


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