News & Events

Jun 05, 2019

Hoteliers reveal greatest challenges to guest experience management

According to the recent report, millennials will account for as much as 75 per cent of all hotel guests by 2020. It is expected that the online travel industry will grow to $762 billion this year, and for hotels and resorts this means adapting to meet customer demands, like now offering complimentary Wi-Fi as standard.

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