A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
Linking to Technology for Remarkable Guest Experiences
May 23, 2019
Hospitality is about creating a memorable impression with guests. It’s much more than just offering a room – checking people in and checking them out. Are your operations functioning at a level that allows you to efficiently fulfill guest requests? To help make that happen, technology can give you an extraordinary amount of data about guests and, consequently, a leg up on the competition. A cloud-based PMS is one such tool that helps resorts provide the most comfortable, welcoming experiences. Resort staff can record data on guest preferences: details about in-room dining, retail purchases or spa amenities. It’s this collection of data that allows you to anticipate guest needs and provide service levels that make their stay memorable.
How well is the integrated experience tailored to your guest journey models? Remember that guests are not just visiting your property for the guest room. Ideally, you’re selling unique experiences via your direct booking site with an intuitive interface and exciting imagery. Or perhaps you offer mobile check-in to increase efficiency and limit any potential for friction during check-in and check-out processes. There are many advanced hospitality technology choices that can help you take guest service to the next level.
It’s also important to keep thinking about how your property might appeal to younger generations. Updating your technology to better suit a tech-savvy population will help your property stand out as a forward-thinking brand. Before bringing on new technology, be sure it’s user-friendly for people of all ages. Keeping the user experience simple and intuitive for guests and staff will encourage more people to use it while elevating your brand.