
Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
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GoSee what Microsoft products and versions are currently support by Agilysys.
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GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoWe can all agree that social distancing is necessary for the health of our communities. Still, it’s been particularly challenging for hospitality businesses that rely on customer engagement for their livelihoods. From restaurants to casino gaming to entertainment, the industry has had to completely upend their typical strategies to figure out how to survive. For them, this is uncharted territory.
Things are no longer business-as-usual, and everyone is getting creative to make things work. Here are a few strategies that resourceful businesses are trying during social distancing that you may find useful too:
Invest in Your Business’s Future
While business is slow, use this time to figure out what you can simplify for when your business is back in action. For starters, identify what processes you can automate. Do you have tasks that would typically take your attention away from what you really should be doing, such as manually monitoring housekeeping staff and assignments? Are there tasks that involve making data available to an internal audience, for instance, manually exporting POS data for analysis to be collected and analyzed before regularly sharing with management? There are ways to automate these processes today that will pay dividends well after the peak of the COVID-19 outbreak subsides.
Stay Connected with Customers
Maybe they aren’t buying right now, but they will again soon enough. You will need those customers once your business is ready. Some sound advice is to stay connected through virtual channels, such as emailing them to let them know how they can get your products during this time. Is your restaurant still open for delivery or takeout? Are you offering curbside service? Or, are you formulating plans to reopen? Email is the leading method of customer communication during the closures, so keep them informed about your offerings and strategies for the reopening in the coming weeks.
Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.
Rely on Your Communities & Partners
Some struggling businesses are partnering with less-affected establishments. Restaurants are selling prepared meals at supermarkets to try to recoup the loss of in-house revenue. And vice versa – some restaurants that remain open are selling grocery store items, including the seemingly elusive essentials like toilet paper. These partnerships give businesses a safe way to continue serving their communities without having to shut down operations altogether.
The year 2020 marks a time of uncertainty for everyone in hospitality. These are just a few examples of how our industry is improvising and finding its way forward amid the chaos. While there is no one-size-fits-all solution.
May 11, 2022
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys