A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
Mobile-First Technology Strategies Are on The Rise for Restaurateurs
While technology changes at an ever-increasing rate, many restaurateurs aren’t backing away from strategic investments, according to the 2018 Customer Engagement Technology Study produced by Hospitality Technology. The study’s findings reveal that restaurants are investing more in mobile technology than prior years, with 45% of respondents planning to invest in mobile technologies during 2018-2019. Equally important, strategic technology investments have surpassed that of POS (point-of-sale) technology investments. For added opportunities to secure guest engagement, 38% of restaurateurs are looking to self-service kiosks to round out their investments, expanding their offerings to reach more guests.
Overall, the results suggest that there will be important shifts in the attention paid to technology over the next 12 to 18 months. Restaurants are following a multi-year strategy and emphasizing a new focus each year in an effort to increase their operational capabilities and offer a more comprehensive guest experience. It’s clear that restaurants are implementing technology to increase their market share and drive revenue while developing a loyal following. Reducing operational overhead is also a strategic objective according to the study’s participants.
The persistence of mobility is undisputed. As guests are in a constant state of connectivity, it’s just a short time before mobile guest-service technologies become commonplace across the industry, moving swiftly from a competitive differentiator to a competitive necessity.