IG Flex is a full-featured mobile POS system built for hotels, resorts, casinos, and high-volume hospitality venues. Powered by Agilysys InfoGenesis hospitality POS, it enables secure order entry and payment acceptance anywhere on property. Deploy flexible tablet POS devices that increase speed of service, protect revenue with PCI-validated security, and capture incremental sales without sacrificing performance or reliability.
Enable staff to take orders and process payments at tableside, poolside, patio, lobby, or event spaces. Mobile POS eliminates unnecessary terminal trips, accelerates service, and improves guest interaction quality in peak-volume hospitality environments.
Reduce wait times and eliminate order bottlenecks by empowering staff with real-time mobile transaction capabilities. Faster payment acceptance improves table turns, supports line-busting operations, and increases total daily revenue capacity.
Capture impulse purchases and upsell opportunities directly at the point of engagement. Mobile order entry increases add-on sales, promotes modifiers and upgrades, and strengthens average check size without increasing staffing levels.
Continue processing orders and payments during network interruptions. Offline functionality ensures uninterrupted revenue flow and automatic synchronization once connectivity is restored, protecting operations during high-demand.
Support PCI-validated P2PE (point-to-point encryption) when integrated with Agilysys Pay. Secure mobile payment acceptance protects guest data while maintaining compliance across indoor and outdoor environments.
Start with a single tablet POS device and expand to hundreds across a property without infrastructure overhaul. Flexible deployment supports growth, seasonal demand spikes, and evolving service models.
Equip staff with intuitive tablet POS. Faster logins, consistent interfaces, and mobile order management improve employee efficiency, reduce training time, and enable teams to serve more guests confidently during peak hours.
IG Flex delivers complete POS functionality, rugged device durability, convertible terminal flexibility, secure Bluetooth payment processing, offline transaction support, and scalable fleet deployment—extending the power of the InfoGenesis POS platform into fully mobile hospitality environments.
Access full menus, modifiers, pricing logic, promotions, reporting tools, and administrative controls directly on the tablet. Staff retain complete InfoGenesis functionality whether on the floor or remote from fixed terminals, ensuring operational consistency across every service location.
Engineered for demanding hospitality conditions, IG Flex tablets offer impact resistance, broad temperature tolerance, long battery life, and durable construction. Designed for indoor and outdoor service environments, devices withstand high-volume operations without performance degradation.
Switch seamlessly between mobile tablet and stationary terminal modes. Add peripherals such as cash drawers, scales, scanners, stands, and charging docks to convert mobile POS into a fixed checkout station without changing systems or retraining staff.
Use secure Bluetooth payment devices with validated P2PE encryption to process contactless, chip, and mobile wallet payments anywhere on property. This configuration strengthens fraud prevention while preserving speed and guest convenience.
Continue accepting orders and payments during connectivity disruptions. Transactions automatically synchronize once network access is restored, protecting revenue and eliminating downtime risk in peak hospitality service environments.
Deploy one tablet or hundreds across multi-outlet properties. Centralized management simplifies configuration, software updates, and device oversight for enterprise hospitality operators.
Enable staff to leave fixed stations and engage directly with guestsReduce staffing friction with intuitive, easy-to-use systemsDrive revenue by aligning with guest behaviors, including 24-hr dining options
Deployed InfoGenesis POS, IG OnDemand, IG Kiosk, IG Flex, IG Quick Pay, IG KDS, Analyze, Pay
27% increased sales with self-service model27%-30% higher check totals60% increase in outlet revenueWent from 8 business days to 2 business days for agent training
Servers and Frontline Staff – Facilitate order placement and payment acceptance without leaving guests, providing faster service, and boosting spending.
Managers – Access streamlined operational management, full InfoGenesis tools, reports, and business intelligence from anywhere.
Guest-Facing Operations – Extend POS reach with kiosks and reservations for tables, cabanas, or event, enriching guest relationships and increasing profitability.
IG Flex delivers maximum impact when aligned with core hospitality systems. By extending mobile transactions across operational and financial workflows, operators unify order management, payment processing, and revenue reporting. This architecture ensures consistent menu logic, secure tender handling, and centralized oversight across every service location—supporting seamless guest journeys and scalable growth across single or multi-property hospitality enterprises.
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