Agilysys IG Flex - Mobility Unleashed

Full-Featured Mobile POS for Hospitality

Boost speed, service, and revenue across hotels, resorts, casinos, and restaurants. With handheld ordering and payment tools, IG Flex lets staff serve guests anywhere - improving efficiency, satisfaction, and profitability.

POS Redefined

See How IG Flex Can Help You

Agilysys IG Flex empowers staff to take orders, process payments, and serve guests anywhere on property—poolside, tableside, or on the go. This mobile POS system drives faster service, higher check averages, and happier guests while integrating seamlessly with InfoGenesis POS for enterprise reliability.

Performance Boosted

Why Choose Agilysys IG Flex?

Mobile POS Freedom

Bring full InfoGenesis POS functionality to guests anywhere—poolside, casino floors, lounges, or convention halls.

Seamless Guest Service

Take orders, accept payments, and capture signatures without ever leaving the guest.

Durable & Reliable

Built to perform in demanding environments with drop resistance, temperature tolerance, and long battery life.

Flexible Deployment

Use as a mobile handheld or convert to a stationary terminal—mix and match devices to fit operations.

Secure Transactions

Protect payments with PCI-validated point-to-point encryption (P2PE) through Agilysys Pay.

Scalable Performance

Easily expand to hundreds of tablets while maintaining consistent interfaces and high-speed performance.

Enhanced Efficiency

Empower staff to cover more ground, serve faster, and increase revenue through mobility-driven hospitality.

Customer Success Stories

Driving Revenue, Delighting Guests, and Retaining Staff
at Great Wolf Resorts

The Challenge

The Challenge

  • Enable staff to leave fixed stations and engage directly with guests
  • Reduce staffing friction with intuitive, easy-to-use systems
  • Drive revenue by aligning with guest behaviors, including 24-hr dining options
The Results

The Results

  • 27% increased sales with self-service model
  • 27%-30% higher check totals
  • 60% increase in outlet revenue
  • Went from 8 business days to 2 business days for agent training
Connected Efficiency

Tailored for
Hospitality Teams

  • check Servers and Frontline Staff – Facilitate order placement and payment acceptance without leaving guests, providing faster service, and boosting spending.
  • check Managers – Access streamlined operational management, full InfoGenesis tools, reports, and business intelligence from anywhere.
  • check Guest-Facing Operations – Extend POS reach with kiosks and reservations for tables, cabanas, or event, enriching guest relationships and increasing profitability.

Questions Answered

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

IG Flex offers full-featured POS on tablets with PCI-validated P2PE security, broad hardware tolerances, and seamless integration with Agilysys InfoGenesis—boosting speed of service and revenue in hospitality environments.

Yes, it scales to hundreds of full-featured POS tablets in a single location, with reliable performance in high-volume settings like casinos and resorts.

Absolutely. With the iSMP Companion and Agilysys Pay, it provides secure Bluetooth-capable payments, signature capture, and P2PE encryption for indoor/outdoor use.  

It enables servers to handle orders and payments without leaving guests, accommodates more patrons with mobile alternatives, and uses business intelligence to optimize interactions.  
 

Yes, it integrates directly with Agilysys InfoGenesis POS and Agilysys Pay, ensuring accurate transactions and enhanced operational efficiency.

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