Boost speed, service, and revenue across hotels, resorts, casinos, and restaurants. With handheld ordering and payment tools, IG Flex lets staff serve guests anywhere - improving efficiency, satisfaction, and profitability.
Agilysys IG Flex empowers staff to take orders, process payments, and serve guests anywhere on property—poolside, tableside, or on the go. This mobile POS system drives faster service, higher check averages, and happier guests while integrating seamlessly with InfoGenesis POS for enterprise reliability.
Bring full InfoGenesis POS functionality to guests anywhere—poolside, casino floors, lounges, or convention halls.
Seamless Guest Service
Take orders, accept payments, and capture signatures without ever leaving the guest.
Durable & Reliable
Built to perform in demanding environments with drop resistance, temperature tolerance, and long battery life.
Flexible Deployment
Use as a mobile handheld or convert to a stationary terminal—mix and match devices to fit operations.
Secure Transactions
Protect payments with PCI-validated point-to-point encryption (P2PE) through Agilysys Pay.
Scalable Performance
Easily expand to hundreds of tablets while maintaining consistent interfaces and high-speed performance.
Enhanced Efficiency
Empower staff to cover more ground, serve faster, and increase revenue through mobility-driven hospitality.
Success Proven
Trusted by Leading Hospitality Brands
The Agilysys InfoGenesis and Agilysys Pay solutions will enable our 1 Hotel Brooklyn Bridge team to provide excellent guest service, which is a hallmark of our brand.
Corporate Director of Information and Technology
SH Group
Agilysys InfoGenesis combines an accessible user interface with powerful reporting and configuration tools, and the system is easy to learn and easy to integrate with other solutions.
IT Director
The Mark Hotel NYC
Connected Efficiency
Tailored for Hospitality Teams
Servers and Frontline Staff – Facilitate order placement and payment acceptance without leaving guests, providing faster service, and boosting spending.
Managers – Access streamlined operational management, full InfoGenesis tools, reports, and business intelligence from anywhere.
Guest-Facing Operations – Extend POS reach with kiosks and reservations for tables, cabanas, or event, enriching guest relationships and increasing profitability.
Solutions Connected
Seamless Integrations for Enhanced Revenue
Agilysys IG Flex extends beyond basic POS by integrating with the broader Agilysys ecosystem to manage and monetize your entire operation.
Seamless Service - Saybrook Point Inn, Marina & Spa
The Challenge
Front-desk bottlenecks causing long waits and guest frustration.
Manual bookings leading to reservation errors and inefficiency.
Disconnected POS and restaurant systems limiting outdoor F&B revenue.
The Solution
Deployed Versa PMS to manage reservations, housekeeping, and guest operations.
Implemented InfoGenesis POS with IG Flex for mobile and terminal ordering.
Integrated Agilysys Reserve for mobile and fixed-table management.
The Results
Streamlined efficiency
Increased revenue opportunities
Offered a more personalized guest experience
Questions Answered
FAQ
While these are some frequently asked questions, feel free to contact us for any follow-up questions.
IG Flex offers full-featured POS on tablets with PCI-validated P2PE security, broad hardware tolerances, and seamless integration with Agilysys InfoGenesis—boosting speed of service and revenue in hospitality environments.
Yes, it scales to hundreds of full-featured POS tablets in a single location, with reliable performance in high-volume settings like casinos and resorts.
Absolutely. With the iSMP Companion and Agilysys Pay, it provides secure Bluetooth-capable payments, signature capture, and P2PE encryption for indoor/outdoor use. Â
It enables servers to handle orders and payments without leaving guests, accommodates more patrons with mobile alternatives, and uses business intelligence to optimize interactions. Â Â
Yes, it integrates directly with Agilysys InfoGenesis POS and Agilysys Pay, ensuring accurate transactions and enhanced operational efficiency.
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