Agilysys InfoGenesis POS – Leading HOSPITALITY POINT OF SALE SOLUTIONS

Hospitality POS Software Built for Modern Guest Experiences

Deliver seamless ordering, payment, and service across every channel—mobile, kiosk, tableside, and fixed terminals—using one unified hospitality POS platform. Built for uptime and resiliency, it keeps transactions running even during network disruptions, protecting revenue when volumes peak. Real-time, AI-powered insights help operators optimize menus, staffing, and upsells to drive higher margins without sacrificing guest experience.

Operate Faster. Smarter. More Profitably.

See How InfoGenesis Hospitality POS Drives Operational Efficiency

InfoGenesis enables hospitality foodservice operations to deliver faster, more personalized food and beverage experiences across every guest touchpoint—from restaurants and hotels to resorts, in-room, mobile, and kiosk ordering—on a unified hospitality POS platform.
  • checkmark Built for high-volume hospitality environments, it improves service speed, drives upsells, and protects revenue with resilient performance, offline processing, and centralized menu control
  • checkmark AI-driven insights and real-time analytics help hospitality operators optimize staffing, refine menus, and increase profitability
Key Benefits of the InfoGenesis Hospitality POS Platform

Why Choose InfoGenesis POS for Hospitality Operations

InfoGenesis is hospitality POS software designed for complex environments, delivering fast, reliable service across every ordering and payment channel without sacrificing uptime or control. With AI-driven insights, centralized management, and seamless integration, InfoGenesis helps hospitality operators increase revenue, streamline operations, and deliver consistent guest experiences.

Faster Service & Higher Revenue
Faster Service & Higher Revenue

Boost speed of service and food and beverage revenue with hospitality POS software built for high-volume environments. InfoGenesis streamlines check management and workflows to reduce wait times, accelerate table turns, and deliver accurate transactions—driving better guest experiences and higher profitability.

Frictionless Order & Payment
Frictionless Order & Payment

Enable seamless ordering and payment with a hospitality POS platform that supports kiosks, mobile, tableside, and more on a unified platform. InfoGenesis simplifies transactions, encourages upsells, and builds guest loyalty across every ordering channel.

Reliable Performance
Reliable Performance

Ensure uninterrupted service with hospitality POS software built for uptime and resiliency in high-volume environments. InfoGenesis keeps transactions running smoothly—even during network disruptions or internet outages—so revenue is always protected.

Flexible Technology & Seamless Integration
Flexible Technology & Seamless Integration

Streamline operations with a flexible hospitality POS platform that integrates easily with existing systems. InfoGenesis accelerates setup, simplifies configuration, and keeps teams aligned—reducing friction and speeding time to value across properties.

Actionable Insights for Profitability
Actionable Insights for Profitability

Use AI-powered hospitality POS software analytics to gain real-time visibility into operations and performance. InfoGenesis helps predict demand, optimize menus and staffing, and protect margins with data-driven insights.

Enhanced Productivity
Enhanced Productivity

Improve staff efficiency with a hospitality POS system designed for ease of use and consistency. InfoGenesis simplifies onboarding and delivers an intuitive, modern experience across every team touchpoint.

ACHIEVING CUSTOMER SUCCESS

Smoother Service Through
Flexible Hospitality POS Workflows

At Another Place, The Lake, staff describe how flexible POS screens, table-side ordering, and fast menu updates improve service speed, reduce training time, and make managing multiple dining venues easier and more efficient.

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Powerful POS Performance

The Dependable POS Built for Hospitality

Agilysys InfoGenesis delivers a fast, reliable, and deeply integrated point-of-sale system designed to thrive in the highest-volume hospitality environments. With mobile flexibility, industry-leading offline capabilities, seamless integrations, and secure payments, InfoGenesis keeps transactions flowing, empowers staff, and drives stronger revenue across every venue.

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A Proven POS Software Solution

Upgrade to a modern, high-performance POS built for the demanding needs of foodservice, restaurant, and retail operations. With 40+ years of hospitality innovation behind it, Agilysys InfoGenesis delivers unmatched reliability, seamless scalability, and the future-ready technology your business can depend on for long-term growth.

Customer Success Stories

How Agilysys Helped Disneyland Paris Achieve Faster Service, Higher Spend, and Address Labor Shortages

The Challenge

The Challenge

  • European guests demand self-service ordering like McDonald’s and KFC.
  • French labor shortages require efficient hospitality POS software.
  • Shareholders push for higher F&B revenue via upselling.
The Results

The Results

  • 54% of orders placed via self-service kiosks within the first weeks of the pilot
  • 34% of kiosk transactions included an add-on item
  • Guest satisfaction reached 88%, and cast member satisfaction 85%, with both praising the clarity, speed, and ease of use
PROVEN Hospitality POS RESULTS

What Our Hospitality Customers Have To Say

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We wanted a system that provides speed to our service…Agilysys InfoGenesis makes a difference to my business every day. Keeping customers happy is a must nowadays.

Crazy Pita Rotisserie & Grill
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Agilysys InfoGenesis will boost food and beverage efficiency and help us provide seamless guest service.

The Mill Casino Hotel & RV Park
Smarter Hospitality Operations

Hospitality Teams Served

  • check Food & Beverage Managers – Streamline menus, apply price changes globally, and manage promotions with ease using a powerful hospitality POS system.
  • check Frontline Staff – Cover more ground with mobile POS while reducing errors through intuitive layouts and images on buttons.
  • check Finance & Compliance Teams – Simplify tax handling, gratuity rules, and fiscal integrations with detailed reporting and built-in safeguards.
High Return Hospitality

Elevate Return on Experience (ROE) in Hospitality

Discover how leading properties are combining people, process, and technology across six critical touchpoints to deliver frictionless guest journeys and maximize Return on Experience (ROE).
  • checkmark Master the Six Moments that Matter – Learn how to optimize booking, check-in, service, dining, check-out, and post-stay engagement to turn guests into loyal advocates.
  • checkmark Blend Tech with Human Touch – See how automation and personalization together drive faster service, better reviews, and higher profitability.
  • checkmark Build High Return Hospitality™ – Understand how uniting staff empowerment and guest satisfaction creates measurable ROE and long-term loyalty.
Insights Provided

Additional Hospitality POS Resources

Agilysys Analyze: Unify Data to Make the Right Decisions
IG Fly: Mobile First, Unified All In One POS and Payment Solution

Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

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Agilysys InfoGenesis POS is an enterprise-grade hospitality point of sale platform built specifically for complex foodservice environments such as hotels, resorts, casinos, restaurants, campuses, and entertainment venues. It unifies ordering, payment, guest data, and reporting across food and beverage and adjacent revenue centers—delivering speed, resiliency, and operational control at scale. Designed for operations of all types and sizes, InfoGenesis delivers measurable outcomes such as higher revenue and improved guest loyalty, even in the most demanding environments.

InfoGenesis enables true omnichannel ordering and payment across fixed terminals, mobile devices, kiosks, and guest-facing applications—all powered by a single source of truth. Orders, menus, pricing, and item availability stay synchronized in real time, reducing errors and enabling consistent guest experiences whether orders are placed tableside, poolside, via QR code, or at a self-service kiosk.

Yes. InfoGenesis is engineered with enterprise-grade offline resiliency. Transactions, kitchen jobs, and check data continue to process during connectivity disruptions and automatically reconcile once the network is restored. This ensures uninterrupted service and protects revenue in high-volume or remote hospitality environments where downtime is not an option.

InfoGenesis embeds AI directly into the POS experience through guest profiles, predictive analytics, and real-time insights. AI helps operators forecast demand, optimize menus and staffing, personalize guest interactions, and identify upsell opportunities without requiring separate analytics tools or data science teams. The focus is operational AI that delivers measurable revenue and efficiency gains.
InfoGenesis is purpose-built for multi-venue hospitality operations, including hotels, resorts, restaurants, bars, poolside service, room service, casinos, spas, retail outlets, golf clubs, campuses, and entertainment venues. Its flexible configuration allows each outlet to operate independently while still reporting into a centralized management and financial framework.
InfoGenesis drives revenue through faster service, higher throughput, intelligent upsells, and real-time visibility into performance. Advanced check management, conversational ordering, AI-driven recommendations, and centralized menu control help reduce friction, increase average check values, prevent overselling, and protect margins across all revenue centers.
Yes. InfoGenesis is built to support single properties through global portfolios with centralized configuration, reporting, and deployment. Operators can update menus, pricing, and promotions once and deploy changes instantly across locations, while still accommodating outlet-specific workflows and service models.
InfoGenesis supports Windows, iOS, and Android devices using a single code base and offers both cloud-hosted and on-premise deployment options. This flexibility allows hospitality operators to choose the infrastructure and hardware models that best align with their operational, security, and budget requirements.
InfoGenesis features a modern, intuitive user interface with configurable layouts tailored by outlet, role, or brand. Consistent workflows across devices shorten onboarding time, reduce training costs, and help staff work efficiently even in high-turnover environments—without sacrificing service quality or speed.
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