A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
Hotel key cards may soon become a thing of the past. In the last few years mobile keys have grown in popularity across numerous hotels and resorts; even at the smallest of operations such as home-sharing or boutique properties. Just as RFID card keys once replaced outdated metal keys, mobile keys may sooner rather than later streamline the way most people access their hotel rooms, and in some cases, mobility is changing the guest check-in process as well.
Resorts are implementing this innovative way of opening doors for guests with an entry process that uses the guest’s smartphone, a device most people carry everywhere already. In large hotel chains like Hilton and Starwood, mobile room entry has been well-received by guests, even increasing guest satisfaction ratings.
Implementing this keyless entry system on any electronic door lock is reportedly simple and based on wireless locks that are unlocked by the customer through a secure Bluetooth connection. The advantages of implementing this mode of keyless entry are countless. The most notable being the speed with which guests can access their rooms due to the efficiency of bypassing the traditional check-in lines at the front desk, providing identification, a credit card and eventually getting their room key. Mobile keys don’t just appeal to guests and hoteliers from a convenience standpoint but also increase security with real-time ID verification, a feature that adds peace of mind by mitigating the potential for identity and other theft.
This mobile technology lessens the congestion at the front desk during peak times, as the guest can bypass reception. The technology can also prompt guests to use their smartphones for other activities beyond checking in and out. They may use their smartphones to order room service, book tour packages and spa treatments, and make dinner reservations at the on site restaurant. And in today’s world of heightened connectivity and instant gratification, a mobile key system fits right in.