Agilysys Retail is modern hospitality retail software that drives revenue, simplifies operations, and elevates guest experiences. From hotels, spas and gift shops to pro shops and resorts, it unites services and sales in one platform—helping staff manage inventory, increase profits, and serve guests with ease.
Agilysys Retail is a cloud-enabled retail sales management software built with hospitality-specific workflows, it empowers staff to easily set up and track inventory, sell items as part of services, and consolidate everything on the guest folio—while improving operational efficiency and revenue growth through real-time insights.
Expand sales by combining retail items with guest services for a seamless buying experience.
Integrated Operations
Connect directly with Agilysys PMS to unify service and retail transactions on one guest folio.
Mobile & Modern Interface
Simplify sales and inventory management with intuitive, mobile-friendly tools.
Smart Inventory Control
Track items, manage stock levels, and optimize pricing with real-time reporting.
Flexible for Any Venue
Perfect for spas, gift shops, pro shops, or resort outlets without requiring a full POS system.
Insightful Reporting
Access easy, flexible reports that simplify management and highlight growth opportunities.
Streamlined Guest Experience
Deliver convenience and personalization that enhance satisfaction and drive repeat business.
ACHIEVING CUSTOMER SUCCESS
Collaboration That Drives a Smooth Tech Transformation
At Horseshoe Bay Resort, cross department teamwork and flexible integrations helped streamline the shift into a unified Agilysys ecosystem, improving operations across golf, spa, marina, retail, and property systems.
Smarter Operations
Hospitality Unified
Front Desk and Retail Staff – Streamline sales with mobile software and easy item addition to services, reducing wait times and improving first impressions through quick inventory checks and guest folio updates.
Revenue Managers – Leverage real-time insights on item availability and optimized pricing to upsell opportunities, maximize profitability, and grow retail earnings.
Guest-Facing Teams – Use seamless guest data integration to personalize retail experiences, such as recommending gift shop items based on spa or pro-shop visits, fostering loyalty and repeat bookings.
Solutions Connected
Integrated Hospitality Solutions
Agilysys Retail goes beyond basic sales. This all-in-one platform manages and monetizes your entire property's retail outlets, from spas and pro-shops to gift shops. Fully integrated with Agilysys Property Management Systems (PMS), Point-of-Sale (POS), and Gift Card solutions, Retail enables personalized upsells and efficient cross-service transactions—all from a single guest profile.
While these are some frequently asked questions, feel free to contact us for any follow-up questions.
Agilysys Retail combines powerful retail management capabilities with seamless integrations to guest-facing services like spas, pro-shops, and gift shops—all backed by secure, real-time data sharing and mobile tools for effortless sales.
Yes, Agilysys Retail supports multi-property reporting and centralized inventory management across your entire portfolio, ideal for resorts and hotels.
Absolutely. Users can issue gift cards, add balances, redeem them for purchases, view redemption history, and handle returns—all integrated with retail sales and guest folios.
Agilysys Retail supports certified payment gateways like FreedomPay, Planet, Elavon, Shift4, and Eigen for secure gift card swiping and transactions, ensuring maximum protection.
Yes, Agilysys Retail integrates directly with Agilysys Property Management Systems (PMS) and Point-of-Sale (POS) solutions, ensuring all retail transactions reflect accurately on the guest folio.
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