Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
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GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
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GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
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GoSee what Microsoft products and versions are currently support by Agilysys.
GoIt’s not enough to assume the old, manual reservations and wait-list book that worked back in the day is still adequately serving your staff and guests. As restaurant technology continues to advance, owners and managers are finding new ways to enhance the guest experience and promote their dining establishments. Business-quality software is enabling restaurants to create a more engaging experience with each and every guest. In today’s post, we uncover the latest tech trends designed to bring efficiency and guest satisfaction into the restaurant industry.
1.Web Reservations
Restaurateurs are moving toward solutions that allow guests to make reservations right on their website. In doing so, they’re discovering the value of keeping the guest captive, and they’re often benefiting with more reservations. With a reservations app right on the website, managers provide a full-service guest experience from the start.
2.Mobile Wait-list Management
For walk-in diners, creating a quality guest experience often begins upon arrival and translates to the host or hostess providing accurate wait times. Managing the Wait List via a mobile tablet, such as an iPad®, improves staff communication about table status and enables real-time, accurate wait times for walk-in diners. This wait-list optimization goes a long way to prevent waiting diners from walking out the door.
3.Text Messaging
Text messaging is becoming more important to guests. Unlike traditional pagers, which have multiple limitations, texting allows the guest to continue shopping while waiting for their table. Wait List apps ideally should enable a text to confirm and remind guests of their reservations, and once their table is ready. Text notifications opens communication where they’re used to communicating - on their phones - making the process less painful for everyone involved.
4.Guest Personalization
Data is king and one of the most important steps to increasing guest satisfaction is delivering individualized, quality experiences. To do so often requires an understanding of the guest’s preferences, special occasions, dietary restrictions and other dining habits. There are but a small number of apps that manage the guest profile data in addition to all the features outlined here. One such technology is Agilysys’ own rGuest® Seat.
Earn and keep more guests with an online reservations tool that thinks like your guests, plus a wait-list and table optimization solution that works for your staff. Everybody’s happy!
November 07, 2024
The year 2025 is set to be a dynamic period for the hospitality industry, brimming with innovation, .....