Cruise Lines

Optimize Cruise Line Experiences

Deliver unforgettable guest journeys and maximize onboard revenue with Agilysys’ next-generation cruise software. Our cloud-native, scalable solutions help cruise operators streamline food & beverage management, enhance passenger satisfaction, and drive higher profitability with integrated cruise ship management software.

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CUSTOMER SUCCESS

Discover Why Leading Cruise Lines Trust Agilysys

Royal Caribbean Cruise Lines

Hear How Royal Caribbean Cruise Lines and Agilysys Set Sail to Redefine Guest Comfort by Tapping Into the Internet of Things (IOT)

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Agilysys Expertise

Why Leading Cruise Lines Trust Agilysys

Seamless Passenger Experience

Deliver mobile ordering, digital menus, and personalized services to enhance every passenger touchpoint.

AI-Driven Operations

Use predictive analytics to optimize staffing, inventory, and revenue, ensuring efficiency across the ship.

Omnichannel Payment Processing

Secure, PCI-compliant payments with Agilysys Pay, supporting EMV, QR, and stored-value options.

Food & Beverage Optimization

Streamline dining with mobile POS, kitchen display systems, and self-service kiosks for faster service.

Scalable, Cloud-Based Solutions

Easily integrate with existing systems and add workstations without costly infrastructure upgrades.

Enterprise-Class POS & F&B

InfoGenesis POS and IG Flex deliver fast, secure, and mobile-enabled ordering—even offline, ensuring uninterrupted service at sea.

Data-Driven Decisions

Real-time dashboards and enterprise analytics provide visibility into spend, staffing, and loyalty ROI.

How Agilysys Cruise Line Solutions Deliver Superior Value

Next-Generation Point-of-Sale (POS) System

  • Agilysys InfoGenesis POS is a flexible, scalable solution designed for cruise lines’ high-volume environments.
  • Available via SaaS or on-premise, it integrates seamlessly with property management, inventory, and self-service systems.
  • Its industry-leading offline capabilities ensure uninterrupted service, even during network disruptions, keeping passengers satisfied.

Mobile POS with IG Flex

  • Empower your crew with IG Flex, offering full POS functionality on 6”, 8”, or 10” tablets.
  • From line busting at busy dining venues to poolside service, mobile POS enhances coverage, reduces wait times, and improves passenger experiences while maintaining the reliability of stationary terminals.

Secure Payment Processing with Agilysys Pay

  • Protect passenger data with PCI-validated point-to-point encryption (P2PE) and EMV-compliant transactions.
  • Agilysys Pay reduces compliance burdens and enhances trust by securing every payment, whether via mobile, kiosk, or traditional terminals.

AI-Powered Revenue Optimization

  • Maximize profitability with real-time analytics and personalized offers.
  • Our solutions track passenger preferences, dining habits, and spa histories to deliver tailored promotions that drive higher spend and stronger reviews, boosting economic returns.
Seamless Voyages

Transform Guest Journeys Into ROI

Agilysys delivers modular, cloud-based solutions tailored to the unique demands of cruise lines.

  • check Large Cruise Lines – Integrate POS, inventory, and activity reservations for seamless multi-venue operations.
  • check Luxury Cruise Operators – Deliver personalized experiences with AI-driven insights, mobile ordering, and secure payments.
  • check Expedition & Boutique Cruises – Scalable cloud-based solutions.
  • check Entertainment-Focused Cruises – Streamline activity reservations, digital waivers, and loyalty programs.
Shared Insights

Insights & Resources for Cruise Line Operators

Reports

Whitepapers & Reports

Whitepapers & Reports Whitepapers & Reports
Webinars

Webinars & 
Events

Webinars & 
Events Webinars & 
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Blogs

Latest Blog Posts


Latest Blog Posts
 Latest Blog Posts


Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

A cruise line management system streamlines onboard operations, including POS, inventory, dining reservations, and passenger services. Agilysys’ solutions use advanced cruise software to deliver cloud-based automation, mobile POS, and AI-driven insights that enhance efficiency and passenger satisfaction.
Our cloud-based platforms, like InfoGenesis POS, seamlessly integrate with PMS, CRM, and inventory systems, ensuring unified operations across the vessel.
Yes, InfoGenesis POS is designed for demanding, high-volume settings with offline capabilities to ensure uninterrupted service.
Absolutely! IG Flex offers an intuitive interface on tablets, with comprehensive onboarding and support for crew members.
Agilysys Pay provides PCI-compliant, end-to-end encrypted solutions, including EMV and QR payments, to protect passenger data.
Yes, our scalable solutions centralize control for dining, spas, gift shops, and more, ensuring consistency across all touchpoints.
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