Healthcare POS Solutions for Smarter Dining

Transform Your Foodservice with an Innovative Healthcare POS System

Deliver exceptional dining experiences for patients, visitors, and staff with Agilysys’ modern, cloud-based healthcare POS system. Our platforms streamline food and beverage operations, enhance guest satisfaction, and maximize Return on Experience.

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Solutions for Healthcare

Foodservice Technology Built for Healthcare Operations

Every touchpoint with a patient, visitor, or staff member is an opportunity to grow revenue and delight—powered by a modern POS system for healthcare that streamlines service and improves efficiency. Click through the interactive map to see how Agilysys transforms engagement into measurable Return on Experience (ROE) for your healthcare facility.
Touchpoint Map

Purpose-Built for Healthcare

Why Leading Healthcare Facilities Trust Agilysys POS

Contactless Convenience Across Touchpoints

Empower patients, visitors, and staff with IG OnDemand, IG Kiosk, and PanOptic AI-powered kiosks for safe, self-service ordering and payments.

Mobile-First Operations with IG Flex

Extend full POS capabilities to patient rooms and pop-up stations with IG Flex.

AI-Powered Food & Beverage Optimization

Leverage enterprise analytics to align service with demand using Agilysys Data & Analytics.

Secure, Scalable Payment Solutions

Accept all payment types with PCI-compliant, encrypted systems including stored value, EMV, and payroll deduct.

Certified Nutritional Compliance with Eatec

Meet regulatory standards and enhance trust with USDA-certified nutritional labeling.

Seamless System Integration & Scalability

Agilysys Hospitality Cloud offers modular growth and integration across all dining touchpoints.

Delivering More Value for Healthcare Foodservice

Trusted Framework. Proven Results.

Empower guests, patients, and employees with fast, personalized food access across all service points.

  • IG OnDemand mobile ordering for bedside and to-go
  • Express Kiosk and PanOptic for self-checkout
  • Payroll deduction and stored value simplify payments
  • Curated menus by location and user profile
  • Round-the-clock availability supports all shifts

Elevate accuracy, reduce overhead, and respond dynamically with built-in intelligence.

  • Eatec automates inventory, reordering, and alerts
  • Predict demand with real-time analytics
  • Reduce food waste and overproduction
  • Eliminate manual tracking across stockrooms
  • Automate labeling for packaged goods

Build patient and guest trust through nutritional visibility and consistent labeling.

  • USDA/FDA-style labels with caloric and allergen info
  • Nutrition tracking directly tied to recipes and menus
  • Compliant for vending, retail, and patient dining
  • Reduce risk and enhance consumer confidence

Adapt to any facility, grow with confidence, and integrate into your broader health system.

  • Hospitality Cloud powers every touchpoint
  • Modular apps deploy fast, scale faster
  • Supports hospitals, senior living, and clinics
  • Secure, configurable, enterprise-grade architecture
  • Cloud or on-prem based on your needs
Customer Success Stories

Driving Foodservice Sales by 79% and Delivering 100,000+ Orders at Community Medical Centers

The Challenge

The Challenge

  • Need to simplify & expedite Food & Beverage processes: Ordering, Payment, and Pickup
The Solution

The Solution

The Results

The Results

  • Foodservice sales increased by 79%
  • Gained ability to quickly “86” unavailable items
  • Satisfied more than 100,000 orders in 2023 alone
Tailored Hospitality

Built for Healthcare Foodservice

  • check Hospitals – Streamline cafeteria and patient room dining with mobile ordering, self-service kiosks, and secure payment options.
  • check Specialty Centers – Support remote kiosks, micro-markets, and pop-up dining for decentralized facilities.
  • check Large Healthcare Systems – Centralized platform supporting multiple sites, standardizing service while enabling local flexibility.
Strategic Insights

Get The 2025 Foodservice Management Impact Study

Discover how foodservice leaders are navigating the tension between efficiency and personalization as they strive to deliver “preference-driven dining”, a model where customer choice, data, and technology converge to drive loyalty and profitability — with insights that highlight how a POS system for healthcare can support these evolving demands.
  • checkmark Close the Technology Readiness Gap
  • checkmark Redefine Efficiency Through Experience
  • checkmark Adopt the Experience-Driven Dining Framework
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Shared Insights

Insights & Resources for Healthcare Operators

Reports

Whitepapers & Reports

Whitepapers & Reports Whitepapers & Reports
Webinars

Webinars & 
Events

Webinars & 
Events Webinars & 
Events
Blogs

Latest Blog Posts


Latest Blog Posts
 Latest Blog Posts

Got Questions? We’ve Got Answers.

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

FAQ Side Image

A healthcare hospitality solution is a software platform designed to streamline food and beverage operations, inventory management, and guest services in healthcare settings. It often works alongside a POS system for healthcare to improve ordering accuracy, service speed, and operational efficiency. Agilysys offers cloud-based POS, self-service kiosks, and analytics tailored for hospitals and senior living facilities. 

Agilysys provides modern healthcare dining and foodservice technology designed for hospitals, medical centers, and healthcare campuses. Solutions include InfoGenesis POS, IG OnDemand mobile ordering, self-service kiosks, AI-powered PanOptic self-checkout, digital menu boards, and integrated inventory, nutrition, and procurement tools. Together, these solutions help healthcare organizations improve service, efficiency, and patient, visitor, and staff satisfaction.

Agilysys enables touch-free dining through mobile ordering, self-service kiosks, and AI-powered checkout solutions. Patients, visitors, and staff can order and pay using their own devices or kiosks, reducing lines, limiting physical contact, and improving throughput—while allowing foodservice teams to operate more efficiently in high-demand healthcare settings.

Agilysys enhances the healthcare dining experience by offering faster service, intuitive ordering, and clear menu visibility across cafeterias, cafés, and retail food locations. Digital menu boards, mobile ordering, and unified POS systems help healthcare facilities deliver consistent, reliable service while accommodating dietary preferences, schedules, and operational constraints.

Yes. Agilysys solutions are designed to scale across multi-facility healthcare systems, including hospitals, outpatient centers, and medical campuses. Centralized menu management, inventory control, and enterprise reporting allow organizations to maintain consistency while supporting the unique needs of each facility and care environment.

Agilysys helps healthcare organizations improve operational efficiency by aligning production, staffing, and inventory with real-time demand. Enterprise analytics, inventory management, and service optimization tools reduce waste, improve labor utilization, and support better financial outcomes—without compromising service quality or compliance.

Agilysys supports healthcare nutrition and compliance requirements through integrated solutions like Eatec, which is USDA-certified for nutritional analysis. Facilities can manage ingredients, allergens, nutrition labeling, cycle menus, and plate cost analysis while maintaining accurate, perpetual inventory—critical for patient safety, regulatory compliance, and cost control.

Healthcare organizations using Agilysys can expect improved dining satisfaction, faster service, stronger cost control, and more resilient foodservice operations. By combining modern self-service technology with real-time data and operational insight, Agilysys helps healthcare providers deliver High Return Hospitality™ while supporting both patient experience and operational sustainability.

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