Independent Hotels

Go Beyond Service to Achieve Hospitality

Service delivers transactions. Hospitality changes the way guests feel. Agilysys' new era solution suite provides a holistic guest view that empowers staff and delivers High Return Hospitality.

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Solutions for Independent Hotels

Explore the Solutions Designed for You

Discover how every moment of the guest journey connects to higher returns. Explore the interactive map to see how Agilysys technology delivers High Return Hospitality™ across every touchpoint of your Hotel.
Touchpoint Map
CUSTOMER SUCCESS

Unifying Guest Preferences
to Elevate Five Star Service

The Post Oak Hotel shares how connecting all guest touchpoints into a single profile helps staff understand preferences across rooms, spa, and amenities, enabling more personalized experiences and strengthening their five star service standard.

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Agilysys Expertise

Why Leading Hotels Chose Agilysys

Seamless Guest Experience

Contactless check-in, mobile key access, and personalized services.

AI-Driven Property Management

Predictive analytics to optimize revenue, occupancy, and staffing.

Omnichannel Payment Processing

Secure, integrated, and hassle-free payments for guests.

Cloud-Based, Scalable Solutions

Designed for independent hotels, luxury resorts, and casino properties.

End-to-End Personalization

Create unified guest profiles across PMS, POS, and I&P. Deliver tailored offers, loyalty rewards, and curated itineraries.

Data-Driven Decisions

Leverage unified analytics and real-time reporting to optimize staffing, service, and revenue per available guest (RevPAG)

Hospitality-Focused Service

Partner with a provider that’s 100% dedicated to hospitality, with white-glove support and continuous innovation

How Our Hospitality Solutions Deliver More Value

Next-Generation Property Management System (PMS)

  • Transform hotel operations with a modern PMS that automates bookings, check-ins, housekeeping, and maintenance—delivering real-time efficiency and 24/7 cloud-based access on any device.
  • Automate reservations, check-in/out, housekeeping, and maintenance with Agilysys PMS solutions.
  • Mobile tools simplify staff workflows while empowering guests with choice and convenience.
  • Commission-free direct bookings through Agilysys Book grow revenue and loyalty

Contactless Check-In & Mobile Key Access

  • Offer a frictionless arrival experience with remote check-in via app, SMS, or email,
  • Paired with digital keyless entry to enhance security, reduce lobby traffic, and elevate guest satisfaction.

POS & Restaurant Management for Hotels

  • Seamlessly manage dining operations—from restaurants to room service—with AI-powered ordering, integrated billing, mobile payments, and self-service kiosks that drive speed and guest convenience.

AI-Powered Revenue Optimization

  • Maximize profitability with a dynamic pricing engine that adapts to market conditions in real-time, paired with smart dashboards and automated upsell features that empower your revenue team.
Hotel Management Streamlined

Intelligent, Modern Hotel Property Management System

Agilysys PMS connects reservations, check-in, mobile, self-service, amenities, and analytics into a single cloud-based platform designed to increase revenue and operational efficiency. By streamlining the guest journey—from booking to post-stay engagement—properties reduce friction, empower staff, unlock upsells, and deliver personalized experiences at scale across hotels, resorts, casinos, golf, and spa operations.
Hospitality Elevated

Hotel Management Solutions for You

  • check Luxury Resorts & Casinos – Integrated solutions for high-end properties.
  • check Boutique & Independent Hotels – Scalable cloud-based PMS.
  • check Business & Convention Hotels – AI-powered revenue optimization.
  • check Extended Stay & Vacation Rentals – Long-term guest management features.
Strategies and Best Practices

View the Webinar: Maximizing Food and Beverage Revenue

Unlock the untapped potential of your food & beverage operations. In this must-watch Agilysys webinar, industry experts reveal how leading hospitality brands are transforming F&B from a cost center into a powerful growth engine.
  • checkmark Turn Every Plate into Profit
  • checkmark Leverage Technology for Precision & Personalization
  • checkmark Deliver Guest-Centric Dining at Scale
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RESOURCES

Insights & Resources

Reports

Whitepapers & Reports

Whitepapers & Reports Whitepapers & Reports
Webinars

Webinars & 
Events

Webinars & 
Events Webinars & 
Events
Blogs

Latest Blog Posts


Latest Blog Posts
 Latest Blog Posts

Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

Agilysys provides independent hotels with a flexible hospitality technology platform that combines core Property Management Systems (PMS), Point of Sale (POS), and Inventory & Procurement (I&P) with Experience Enhancers™. Independent operators can deploy only what they need—while still benefiting from an integrated ecosystem that supports guest experience, staff efficiency, and profitability without enterprise-level complexity.

Agilysys enables independent hotels to deliver brand-level guest experiences through unified guest data, personalized service, and seamless digital interactions. Preference-based services, mobile and self-service options, and connected systems help independents differentiate through experience—not scale—while maintaining full control over their brand and operations.

Yes. Agilysys is designed to scale with independent hotels as they grow from single properties into multi-property portfolios. Operators can start with essential capabilities and expand into additional modules—such as advanced analytics, loyalty, or property-wide booking—without replacing systems or disrupting operations. This modular approach protects long-term technology investment.

Agilysys supports end-to-end guest journeys—from booking through on-property experiences and post-stay engagement. Integrated PMS and POS systems, digital check-in and check-out, mobile ordering, and unified payment options help independent hotels deliver frictionless, personalized experiences that drive higher spend, repeat stays, and stronger reviews.

Agilysys technology reduces operational friction by automating workflows, improving visibility into guest needs, and aligning staffing with demand through data-driven insights. Service task optimization, enterprise analytics, and simplified system navigation help independent hotels do more with fewer resources—supporting higher staff satisfaction and retention.

Agilysys delivers enterprise-level analytics tailored for independent operators. Hotels gain access to unified guest profiles, operational performance metrics, and real-time reporting that inform pricing, staffing, and service decisions. These insights help independent hotels increase revenue per guest, optimize capacity, and protect margins without requiring a dedicated analytics team.

Independent hotels using Agilysys can expect improved guest satisfaction, higher repeat stays, stronger reviews, and healthier margins. By combining High Return on Experience (ROE) with High Return on Data (ROD), Agilysys helps independent operators deliver personalized hospitality while operating more efficiently and profitably in a competitive market.

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Connect with a Hospitality Technology Expert

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