Agilysys Hospitality Cloud delivers end-to-end technology designed to maximize Return on Experience for hotels and resorts. With fully integrated property management, POS, and inventory solutions enhanced by mobile, self-service, and digital engagement tools, operators can delight guests, empower staff, and grow margins using a complete hotel management solution. The result: seamless, personalized stays that increase revenue, loyalty, and long-term profitability.
Every guest touchpoint is an opportunity to grow revenue and delight, and with resort management software, you can click through the interactive map to see how Agilysys transforms engagement into measurable Return on Experience (ROE) for your Resort.
CUSTOMER SUCCESS
Shifting Into High Gear With a Unified Guest Experience
Barnsley Resort shares how moving from multiple systems to a unified platform improved staff efficiency and created a more personal guest experience, connecting lodging, golf, spa, dining, and activities into one seamless itinerary.
Built for Resorts. Backed by Results.
Why Leading Resorts Trust Agilysys Hospitality Solutions
Unified Guest Profiles
Every interaction—room, dining, spa, golf—is informed by a common profile to create personalized, consistent service
Mobile Everything
Mobile ordering, check-in, keyless entry, spa/golf reservations, and upgrades, all in your guests’ hands
Modular Innovation
Mix and match 30+ best-of-breed solutions or deploy as an integrated ecosystem—your choice, your pace
Real-Time Analytics
Staff dashboards and data-driven insights boost loyalty, optimize inventory, and improve guest offers
Cloud-Native or On-Prem
Designed for security, scale, and future innovation—deploy how and where you need it
Teams Empowered
Hospitality Solutions Designed for Resorts
Luxury Resorts & Casinos – Integrated PMS, POS, and I&P systems ensure seamless guest experiences across dining, spa, and gaming areas.
Golf & Spa Resorts – Streamline tee-time and spa bookings with property-wide booking and guest profile-driven personalization.
Beachfront & Poolside Operations – Enhance guest experiences with easy food ordering via IG OnDemand and location-specific QR codes.
All-Inclusive Resorts – Centralize operations with bundled packages, self-service kiosks, and upsells that drive wallet share.
Customer Success Stories
Driving Revenue, Delighting Guests, and Retaining Staff at Great Wolf Resorts
The Challenge
Enable staff to leave fixed stations and engage directly with guests
Reduce staffing friction with intuitive, easy-to-use systems
Drive revenue by aligning with guest behaviors, including 24-hr dining options
Went from 8 business days to 2 business days for agent training
Designed for ROE. Built to Scale.
How Agilysys Resort Solutions Deliver More Value
End-to-End Personalization
We built our hospitality-focused software from the ground up for continuous innovation, industry-leading data sharing, maximum flexibility for best-of-breed performance and smooth ecosystem integration.
Deliver curated, pre-booked guest journeys in a single itinerary
Use unified booking and 1-to-1 marketing to drive upsells
Enable real-time guest upgrades and personalized offers
Create “hotel-for-one” experiences that generate return visits
Frictionless Check-In & Self-Service
We built our hospitality-focused software from the ground up for continuous innovation, industry-leading data sharing, maximum flexibility for best-of-breed performance and smooth ecosystem integration.
Let guests choose: mobile, kiosk, or front desk
Integrate digital keys and mobile payments
Reduce lines, staff burden, and wait times
Boost satisfaction and review scores
Optimized Dining & F&B Operations
We built our hospitality-focused software from the ground up for continuous innovation, industry-leading data sharing, maximum flexibility for best-of-breed performance and smooth ecosystem integration.
Maximize food & beverage revenue everywhere
Leverage mobile ordering, self-service kiosks, and QR menus
Automate kitchen workflows with Kitchen Display Systems
Personalize orders with known dietary preferences
Spa, Golf, and Activities:
We built our hospitality-focused software from the ground up for continuous innovation, industry-leading data sharing, maximum flexibility for best-of-breed performance and smooth ecosystem integration.
Personalized wellness and leisure services that build loyalty and revenue
AI-powered yield management for spa/golf
Support for membership entitlements and dynamic availability
Upsell packages based on guest profile and behavior
Success Stories
Building a Complete View of the Guest
The Watergate Bay Hotel describes how moving from siloed systems to a single guest profile improved engagement, streamlined staff workload, and increased revenue per available guest by enabling guests to plan their stay and book services before arrival.
Revenue Beyond the Room
Get The 2025 Global Hospitality Impact Study
Explore how top hospitality leaders are redefining success with Revenue per Available Guest (RevPAG) — the new benchmark for guest-centric profitability that goes far beyond room revenue.
While these are some frequently asked questions, feel free to contact us for any follow-up questions.
A corporate dining management system is a software platform that streamlines food service operations, including mobile ordering, self-service kiosks, POS, and inventory management. Agilysys solutions deliver cloud-based automation, AI-driven insights, and seamless integrations as a complete corporate dining solution to enhance efficiency and associate satisfaction.
A hotel management system is a software platform designed to streamline hotel operations...
Our cloud-based POS and inventory systems integrate seamlessly with existing corporate dining infrastructure, including CRM and procurement tools, ensuring a unified workflow.
Yes! Our modular, cloud-based platforms are designed to support high-volume dining environments, from small offices to large corporate campuses.
A hotel management system is a software platform designed to streamline hotel operations...
Absolutely. Agilysys Pay offers PCI-compliant, end-to-end encrypted payment solutions, including EMV and QR code payments, to ensure data security.
Self-service kiosks reduce wait times, alleviate staff shortages, and provide associates with more control and convenience, leading to higher satisfaction and retention.
Yes, our solutions offer centralized control and reporting for multi-location dining operations, ensuring consistency and efficiency.
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