Sports & Entertainment

Deliver Results

From ticket entry to the last bite of food, today’s sports and entertainment fans expect zero disappointment. Agilysys delivers cloud-based hospitality solutions, including a stadium POS solution, designed to maximize Return on Experience (ROE) across stadiums, arenas, and live event venues. By blending mobile convenience, self-service, and real-time insights, we help operators delight fans, retain staff, and grow margins—game after game, show after show.

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Frictionless Profitability

Why Leading Stadiums & Arenas Trust Agilysys

Frictionless Fan Experience

Enable contactless mobile ordering, self-service kiosks, and QR code payments for faster service and shorter lines. 

AI-Driven Analytics

Leverage real-time insights to optimize pricing, inventory, and staffing, boosting revenue and operational efficiency.

Secure Payment Processing

Agilysys Pay offers PCI-validated P2PE and EMV, ensuring secure transactions and reducing compliance burdens.

Smart Staffing & Retention

Streamlined operations and labor-saving automation lower stress and boost team satisfaction

Mobile POS Flexibility

InfoGenesis POS and IG Flex provide full-featured mobile solutions, allowing staff to serve fans anywhere in the venue.

Scalable, Cloud-Based Technology

Easily add workstations or integrate with existing systems without costly infrastructure upgrades.

How Our Fan Solutions Deliver More Value

Next-Generation Point-of-Sale (POS) System

  • Transform your stadium’s food and beverage operations with Agilysys InfoGenesis® POS.
  • This scalable, cloud-based or on-premise solution supports high-volume environments, offering industry-leading offline capabilities to ensure uninterrupted service during network disruptions.
  • With item images on buttons and consistent terminal configurations, staff can process orders quickly, enhancing fan satisfaction and operational efficiency.

Mobile Ordering with IG OnDemand

  • Empower fans to order food and beverages from their own devices—phones, tablets, or laptops—using IG OnDemand.
  • Guests can browse multiple venues, from concession stands to premium suites, and place orders with ease.
  • Location-specific QR codes or table numbers ensure accurate delivery, whether at a seat, food court, or luxury box, driving higher order volumes and revenue.

Self-Service Kiosks & Contactless Payments

  • Offset labor shortages with self-service kiosks and contactless payment options.
  • Agilysys’ PanOptic Self-Checkout and QR code payment solutions reduce wait times, allowing fans to move quickly through lines and return to the action.
  • Secure, PCI-compliant payments via Agilysys Pay safeguard guest data while streamlining transactions.

AI-Powered Revenue Optimization

  • Maximize profitability with real-time analytics and dynamic pricing tools.
  • Agilysys’ enterprise analytics provide insights into guest preferences, inventory needs, and staffing demands, enabling data-driven decisions that increase revenue per fan.
  • Automated upsell features and personalized offers further boost spending and loyalty.
Fan-First Profitability

Power Every Fan Experience

Agilysys Hospitality Cloud™ connects critical venue touchpoints to deliver personalized experiences.

  • check Large Stadiums & Arenas – Integrated POS, mobile ordering, and self-service kiosks for high-volume environments.
  • check Concert Venues & Amphitheaters – Scalable solutions for temporary or pop-up food and beverage operations.
  • check Sportsbooks & Premium Suites – Personalized mobile ordering and secure payment processing for VIP experiences.
Customer Success Stories

How Agilysys Transformed Disneyland Paris’ Operations

The Challenge

The Challenge

  • Solve staffing challenges with greater coverage and ease of use
  • Streamline guest service with self-service ordering and pick-up
  • Improve sales visibility across outlets and venues
The Solution

The Solution

  • InfoGenesis POS
  • IG Kiosk
  • IG OnDemand
  • IG KDS
The Results

The Results

  • Transactions increased by 16%
  • Revenue increased by 4%
  • Upsell revenue increased by 19%
  • Guest journey time was reduced by 1.5 minutes
Shared Insights

Insights & Resources for Stadium Operators

Reports

Whitepapers & Reports

Whitepapers & Reports Whitepapers & Reports
Webinars

Webinars & 
Events

Webinars & 
Events Webinars & 
Events
Blogs

Latest Blog Posts


Latest Blog Posts
 Latest Blog Posts


Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

A sports and entertainment hospitality solution is a software platform that streamlines food and beverage operations, payment processing, and guest services in stadiums and arenas. With a stadium POS solution, Agilysys offers cloud-based POS, mobile ordering, and self-service kiosks to enhance fan satisfaction and operational efficiency.
Our cloud-based solutions seamlessly integrate with inventory, procurement, and analytics systems, ensuring compatibility with your existing technology stack.
Yes! InfoGenesis POS is designed for high-demand settings, with offline capabilities to ensure uninterrupted service.
Absolutely. Our platform supports single and multi-venue operations, providing centralized control and reporting.
Agilysys Pay offers PCI-validated P2PE and EMV, ensuring secure transactions and protecting fan data.
Yes, IG OnDemand allows fans to order from their devices, with location-specific delivery and real-time wait time updates.
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