A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
But what about the guests who want that face-to-face interaction and require help with check-in?
For those who prefer in-person service, today's technology allows staff members to meet guests where they are. They can access the guest's itinerary, room status, perform ID verification, and check the guest in without the need for a fixed front desk. Guests can interact with the hotel the way they are most comfortable – from check-in to checkout. Plus, reservations management systems automatically monitor room availability and assign rooms to optimize floors and housekeeping teams. There is no longer the need for a traditional front desk or concierge station when staff members have access to the hotel's systems from a mobile device.
It can be tough to get restaurant reservations and some event tickets. How can our guests access these without the front desk, a concierge, or without calling the restaurant itself?
How do we make sure we are still providing great guest service when we aren't right in front of them?
Providing guests with the convenience of mobile check-in and going straight to their rooms without waiting in a line provides a positive check-in experience. It's all about providing flexible options to guests. Putting technology in their hands to make selections ahead of their stay reduces the staffing needs they will have once they are on property – like the front desk. When staff members have access to single guest itineraries and real-time property and system updates, they can help when needed. Even though there isn’t a staff member directly in front of guests at all times, service levels can be elevated through technologies like these that help boost staff productivity, and allow the property to personalize the guest’s experience.