Agilysys Loyalty & Promotions is hospitality loyalty software designed to increase guest retention, drive incremental revenue, and protect margins across every revenue center. Fully integrated with Agilysys PMS hotel property management system and InfoGenesis hospitality POS system, it enables real-time earning, redemption, and personalized promotions across rooms, F&B, spa, golf, and digital touchpoints.
Agilysys Loyalty & Promotions is hospitality loyalty software designed to help hotels, resorts, and multi-amenity properties drive measurable revenue growth. Integrated with your hotel property management system (PMS) and hospitality POS system, it enables real-time earn and redeem, precision-targeted promotions, and unified guest recognition across all outlets. Rule-based controls protect margins, while personalized segmentation increases engagement. Insights powered by hospitality analytics software help teams optimize ROI, grow wallet share, and increase guest lifetime value.
Design tier-based, points-based, or hybrid loyalty structures with customizable earning rules, expiration schedules, and redemption logic. Configure programs to align with brand strategy and guest engagement goals.
Manage multi-property loyalty programs with centralized control, consistent rules, and scalable governance across brands and locations.
Enable instant reward accrual and redemption across PMS and POS transactions. Guests see balances update immediately, increasing satisfaction and engagement.
Leverage integrated PMS and POS data to power personalized offers based on visit frequency, spend thresholds, and behavior patterns.
Create item-specific, outlet-specific, or post-type promotions to influence behavior without eroding margin. Supports BOGO, conditional discounts, and timed incentives.
Track redemption rates, guest engagement, and revenue impact using integrated analytics powered Analyze hospitality analytics software.
Reward guests for engagement and spend across rooms, F&B, spa, and golf to encourage repeat visits. Real-time accrual strengthens loyalty and motivates guests to book direct and return more frequently.
Use AI-driven segmentation and behavior-based targeting to deliver relevant offers in real time. Move beyond generic promotions and create segment-of-one guest experiences.
Replace blunt full-check discounts with precision promotion controls by item, outlet, and post type—minimizing revenue erosion.
Reward spend across all revenue centers—not just rooms—to maximize lifetime value and influence non-room spend such as F&B, spa, and activities.
Centralize rules, tiers, rewards, and expiration logic within one integrated platform, reducing operational complexity and manual reconciliation.
Connect seamlessly with Agilysys POS and PMS to manage loyalty and rewards across hotels, resorts, casinos, and food & beverage outlets.
Support multi-property loyalty programs with consistent governance while allowing localized promotions and brand-specific configurations.
Marketing Teams – Higher offer conversion and segmentation precision
Revenue Managers – Margin-protected promotions and upsell growth
General Managers – Unified guest spend visibility across outlets
Operations Leaders – Real-time reward synchronization across departments
Executives – Increased guest lifetime value and retention
Hospitality loyalty software delivers the greatest impact when it operates inside a unified technology ecosystem. Agilysys Loyalty & Promotions integrates directly with core operational systems to enable real-time guest recognition, precision-targeted incentives, and measurable revenue performance.
By connecting loyalty data across reservations, transactions, and analytics, hotels gain a centralized view of guest behavior and promotion ROI. This eliminates siloed reporting, protects margins, and transforms loyalty from a marketing initiative into a portfolio-wide revenue optimization strategy.
Insights & Resources
Reach out today and we'll connect you with a hospitality expert who understands your world.
