News & Events

Jun 15, 2015

Hotel Granduca Austin Chooses Agilysys Solution Suite to Streamline Operations and Deliver Exceptional Guest Service

Hotel Granduca Austin Chooses Agilysys Solution Suite to Streamline Operations and Deliver Exceptional Guest Service

New Luxury Hotel Selects Systems for Property Management, POS, Procurement

ALPHARETTA, GA. — June 15, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Hotel Granduca Austin, in Austin, Texas, has selected a comprehensive solution suite ─ including Agilysys systems for property management, point-of-sale and inventory and procurement ─ to streamline operations and deliver exceptional guest service. The luxury boutique hotel, which already has received the exclusive The Leading Hotels of the World designation, is scheduled to open later this year.

"The Granduca brand is all about incomparable guest service, so we wanted technology that would facilitate and enhance the guest experience," said Doug Waryas, director of finance at Hotel Granduca Austin. "The Agilysys systems were designed with guests in mind, with a great deal of flexibility and a high level of customization. The solutions also integrate easily, so that the operations side of the business will have a link to the back office and support functions. That kind of seamless integration will help us increase efficiency, save money and enhance productivity. Agilysys has really gone 'above and beyond' in order to meet our needs, and we look forward to partnering with them as we open our new hotel."

Hotel Granduca Austin is implementing the following solutions from Agilysys:

  • Visual One™ PMS, a comprehensive and fully integrated property management system that offers a wide range of features and functionality, including front office operations, housekeeping, guest history, reservations management and more. Its user-friendly screens are laid out in a logical and understandable format, with quick-feature icons and drag-and-drop capabilities. The solution offers optional modules for accounting, activities, club management, comp accounting, condo accounting, guest marketing, sales and catering and spa management. Other features include a rate and availability calculator, enhanced guest stay search screens, integrated reporting and an online shopping cart than allows guests to book rooms, spa appointments, tee times and activities with a single itinerary.

  • InfoGenesis™ POS, an industry-leading point-of-sale solution that combines an easy-to-use touchscreen terminal application with powerful reporting and configuration capabilities. The system is easy to set up and maintain, with scalable architecture that enables customers to add workstations without having to build out expensive infrastructure. The software, which easily integrates with many other applications, is designed to process transactions in the highest volume environments without any loss of performance at the point of sale. The system's rare offline capabilities allow the POS terminal to perform well, even during intermittent server or network outages. InfoGenesis POS features real-time reporting capabilities, packages and prix fixe menus, signature capture and multi-language capability and is available as an on-premises or Software-as-a-Service (SaaS) solution.

  • Eatec®, a full-featured inventory and procurement system designed specifically for the hospitality and foodservice industries. Along with its core purchasing, inventory, recipe, forecasting, production and sales analysis functions, the system also offers modules for buffet management, catering, cycle planning, nutrition and retail management, allowing customers to construct the exact set of features they need. The solution also offers more than 400 standard reports, which enable purchasing staff to make more informed and intelligent business decisions.

"With the selection of the Visual One, InfoGenesis and Eatec solutions, Hotel Granduca Austin is making a strong commitment to both efficiency and guest service," said Jim Walker, vice president of sales and marketing at Agilysys. "The Visual One suite is ideal for small to mid-sized hotels that want a flexible yet fully integrated property management system, and the InfoGenesis POS and Eatec systems offer a complete solution for managing food and beverage and retail operations. Each of these systems is powerful on its own; together, they provide a tightly integrated solution that will streamline efficiency and help Hotel Granduca Austin create lasting and memorable connections with guests."

Hotel Granduca Austin, the second property to bear the 'Granduca' brand name, will be the capital city's most luxurious boutique hotel. Located atop a hillside in the Westlake area of Austin, the Italian-style property will feature 194 guestrooms and suites, five-star restaurant, fitness center, billiard room, bar, pool and beautifully landscaped courtyard. In addition, the hotel will include approximately 8,000 square feet of meeting and event space. Hotel Granduca Austin is scheduled to open in October 2015.

About Agilysys
Agilysys is a leading technology company that provides innovative point-of-sale, property management, inventory and procurement, workforce management, analytics, document management and mobile and wireless solutions and services to the hospitality industry. The company's solutions and services allow property managers to better connect, interact and transact with their customers by streamlining operations, improving efficiency, increasing guest recruitment and wallet share, and enhancing the guest experience. Agilysys serves four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. A significant portion of the company's consolidated revenue is derived from contract support, maintenance and subscription services. Agilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA, and offices in Singapore, Hong Kong and Malaysia. For more information, visit

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PR Contacts:

Robert Shecterle, Agilysys, Inc., 770-810-6046,

Richard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500,

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