Agilysys Express Kiosk is a self check-in hotel kiosk system that reduces lobby lines, speeds arrivals, and modernizes the guest experience. With deep Agilysys PMS integration, it enables fast, intuitive self-service check-in and check-out with real-time room assignment, payment confirmation, and key pickup—helping hotels, resorts, and casinos improve efficiency and increase revenue.
Move guests through arrivals and departures faster with intuitive self-service workflows that minimize lines during peak periods. Faster check-in improves first impressions, decreases lobby congestion, and keeps operations flowing smoothly when demand spikes.
Deliver a consistent, branded self-service check-in experience across single or multi-property operations. Centralized configuration supports enterprise consistency while still allowing property-specific setup for unique operational requirements.
Reduce manual check-in errors using real-time system data for guest validation, room assignment, and payment authorization. Accurate, automated workflows improve compliance and create a smoother arrival experience for both staff and guests.
Enable mobile-to-kiosk workflows that shorten arrival time even further. Guests complete key steps on mobile, then use the kiosk for quick ID verification and key pickup—reducing kiosk time significantly and easing congestion during rush windows.
Automate repetitive tasks like identity verification, room assignment, and payment confirmation so staff can focus on service recovery, high-touch hospitality, and revenue-generating interactions. This improves productivity while reducing labor pressure at the desk.
Meet guest expectations for fast, touchless interactions with a secure self-service check-in and check-out experience. Contactless workflows increase guest confidence while complementing staff service instead of replacing it.
Agilysys Express Kiosk delivers Agilysys PMS-integrated workflows, automated room assignment and key encoding, secure identity and payment verification, branded UI customization, visual upsell experiences at check-in, and centralized enterprise monitoring—creating a scalable hotel check-in kiosk system built for speed, accuracy, and revenue conversion.
Connect directly to Agilysys PMS for real-time access to reservations, room status, guest profiles, and payments. This eliminates manual syncing and improves accuracy, making the kiosk a reliable extension of front desk operations.
Assign rooms and encode keys instantly using live availability and predefined business rules. Automated room assignment reduces staff intervention, speeds arrivals, and supports smoother throughput during high-volume check-in windows.
Support secure identity scanning and payment validation within the hotel kiosk flow to improve compliance and reduce fraud risk. When aligned with secure hospitality payment processing, the experience supports modern, contactless payment workflows while maintaining control and auditability.
Customize kiosk screens, messaging, and workflows to match brand standards while supporting property-level configuration needs. Consistent theming improves guest confidence, reduces confusion, and strengthens brand continuity across the arrival journey.
Turn hotel check-in into a revenue moment by presenting visually engaging room upgrades, early check-in, and add-on amenities directly in the kiosk experience. Upsell options are easy for guests to browse and select without increasing staff workload.
Centrally manage kiosk settings, content, and performance across locations. Enterprise oversight improves consistency, reduces operational issues, and provides visibility into kiosk utilization, guest adoption, and throughput performance at scale.
Long wait times at check-in were causing guest frustration and missed revenue opportunities
Implemented Agilysys PMS, Express Kiosk & DataMagineDeployed InfoGenesis POS, Loyalty & Promotions 
Reduced check-in time from 3 hours to 30 minutes by assigning each clerk a bank of Express Kiosks, enabling simultaneous check-insBoosted upsell revenue as the Express Kiosk streamlines and enhances the guest experience, making upsells both intuitive and engaging
Front Desk – Streamline arrivals and departures with mobile workflows, digital keys, and kiosk options.
Housekeeping – Real‑time assignments, room status updates, and device‑agnostic access.
Revenue & Marketing – Use reporting and guest history to personalize offers and drive upsells.
IT/Admin – Enforce SSO, configure roles, manage UI upgrades, and tailor user menus to simplify operations at scale.
Agilysys Express Kiosk delivers maximum value when connected to core guest and payment workflows. With real-time data from Agilysys PMS, kiosks reflect live availability, guest eligibility, and account status for accurate room assignment and key encoding. When aligned with Agilysys Pay, payment validation and authorization remain consistent across touchpoints. Agilysys Express Mobile to kiosk workflows further reduce lobby bottlenecks and accelerate arrivals.
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