Agilysys Central Reservations. Effortless.

Central Reservations Software Built for Scalable Hospitality Growth

Agilysys Central Reservations delivers a centralized, real-time reservation engine that unifies inventory, pricing, and availability across every channel—helping hospitality teams drive direct bookings, reduce distribution costs, and optimize revenue without added complexity.

Reservations Simplified

Single Sign-On Simplicity

Agilysys Central Reservations combines property-wide bookings in one cloud system—connecting rooms, dining, spa, and activities to boost efficiency, loyalty, and direct revenue through seamless, commission-free reservations.

Integrated Intelligence

Why Choose Agilysys Central Reservations?

Single Sign-On and Common Profiles

Access guest data across all properties and systems for seamless modifications, cancellations, and upsells.

Multi-Property Inventory & Rates

View availability, rates, and offers in a single pane, optimizing guest spending and loyalty.

Casino and Loyalty Integration

Search external loyalty systems, redeem offers, and prevent discount abuse for gaming patrons.

Overbooking Controls

Secure overbook passwords and yield management to maximize occupancy.

Wrap-Up Text Enhancements

Display customizable read-back scripts in confirmation and itinerary screens for better agent-guest interactions.

Robust Integrations with Spa, Golf, Dining, and POS

ACR centralizes operations, reduces passwords, and enhances revenue through upsells and direct bookings.

PROVEN RESULTS

Trusted by Hotels, Resorts, and Multi-Property Brands

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A true market incumbent that offers excellent management system integrations and solid vendor credentials.

Info-Tech Research
Industry Analyst 
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Before Agilysys Central Reservations, each of our solutions was in its own silo, didn't share profiles, and it required its own password. Today, agents login once and have access to all properties and a common guest profile. ​Wonderful!

Director of Guest Reservations
Smarter Operations

Unified Hospitality

  • check Call Center Agents – Quickly book, modify, or cancel reservations with quick offer searches and casino ID validation.
  • check Revenue Managers – Use inventory forecasts, rate shopping, and daily restrictions to optimize pricing and upsells.
  • check IT Teams – Customize workflows, upload images, and manage user roles for scalable multi-property environments.
Solutions Connected

Integrated Hospitality Solutions

Deliver a seamless guest journey: faster POS transactions, commission-free bookings, kiosk/mobile self-check-in with digital keys, room-ready alerts, reservations, and PCI-validated payments—reducing lines and labor while increasing conversion, satisfaction, and revenue.

Solution Showcase

Insights & Resources

Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

Agilysys Central Reservations is a centralized reservation system (CRS) that unifies inventory, rates, and availability across all booking channels. It eliminates disconnected systems and manual updates by providing a real-time reservation engine that helps hospitality operators reduce errors, improve accuracy, and maximize booking opportunities across single-property and multi-property environments.

Agilysys Central Reservations provides centralized control over availability, rates, and restrictions across properties, room types, and channels. Operators can manage inventory from one system, reducing overbookings and inconsistencies while ensuring real-time accuracy across brand websites, call centers, front desks, and third-party distribution channels.

Agilysys Central Reservations powers bookings with real-time rates, availability, and personalized offers. By giving hotels greater control over pricing and inventory on direct channels, it helps reduce reliance on OTAs, lower distribution costs, and improve profitability while delivering a smoother booking experience for guests

Yes. Agilysys Central Reservations is built for enterprise-scale hospitality operations and supports single properties, multi-property portfolios, and multi-brand hotel groups. Shared or independent inventory models, cross-property selling, and chain-level controls make it easy to scale while maintaining flexibility across locations.

Agilysys Central Reservations gives reservation agents and front desk staff real-time access to inventory, guest profiles, and rate rules. This enables faster, more accurate bookings, reduces training time, and minimizes manual errors—helping teams handle higher booking volumes with confidence during peak demand periods.

Agilysys Central Reservations integrates seamlessly with Agilysys PMS, channel managers, booking engines, and revenue management systems. This connected ecosystem ensures consistent data flow across systems, supports advanced pricing strategies, and provides a unified view of booking performance across all channels.

Hospitality operators using Agilysys Central Reservations can expect improved booking accuracy, increased direct bookings, better revenue performance, and greater operational confidence. With real-time visibility into inventory and demand, teams can execute smarter pricing strategies, reduce distribution costs, and deliver reliable booking experiences at scale.

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