Agilysys KDS - Kitchen Efficiency Redefined

Advanced Kitchen Display System for Seamless Restaurant Operations

Agilysys KDS is a next-gen Kitchen Display System that streamlines workflows, improves order accuracy, and speeds up service. Integrated with InfoGenesis POS, it delivers real-time order routing and updates—helping kitchens work faster and keep guests happy.

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Kitchen Operations Optimized

See How Agilysys KDS Can Help You

Agilysys KDS (InfoGenesis KDS) replaces kitchen printers with smart digital displays that manage orders in real time, route items to prep stations, and track cooking progress. It improves speed, accuracy, and communication between kitchen and front-of-house staff—reducing wait times and enhancing the guest experience.

Innovation Delivered

Why Choose Agilysys KDS?

Built by Kitchen Experts

Developed with input from chefs and operators to streamline workflows and maximize kitchen efficiency.

Smart Order Throttling

Automatically balances order flow with kitchen capacity to keep operations smooth and guests satisfied.

Real-Time Routing

Sends orders to the right prep stations—like Fry, Grill, or Pantry—so every dish is ready at the same time.

Guest-Facing Displays & Alerts

Digital screens and SMS updates keep guests informed without interrupting staff.

Master & Prep Views

Give expeditors a complete overview and prep teams focused task lists with real-time “bump” updates.

Multi-Station Flexibility

Supports multiple venues or food court concepts from a single, centralized system.

Reliable & Fully Integrated

Connects with InfoGenesis POS for seamless data flow, continuous uptime, and paperless efficiency.

ACHIEVING CUSTOMER SUCCESS

Using Real-Time Demand
to Shape Smarter Offers

Country Cascades Waterpark Resort explains how real-time demand data helps identify when grab and go venues are busy or slow, allowing teams to push targeted offers or pause promotions based on current ticket times.

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Connected Efficiency

Tailored for Kitchen Teams

  • check Expeditors – Use master expo for consolidated views of items from all prep stations, with options to bump individual line items, clear orders, and monitor open/closed/queued tabs.
  • check Prep Cooks – Access station-specific displays showing modifiers, nested items, and prioritized orders, with bump bar support for quick status updates.
  • check Managers – Get valuable kitchen metrics, throttling controls and performance reports. Order Status Displays allow real-time routing to kitchen stations so orders go to correct prep areas.
Solutions Connected

Integrated with Agilysys Ecosystem
for Full F&B Management

Agilysys KDS extends beyond the kitchen, integrating seamlessly with Agilysys InfoGenesis POS, kiosks, and self-service tools.

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The flexible, enterprise point-of-sale system built for hospitality. From fine dining to quick service, resorts to stadiums, it delivers fast, reliable transactions and guest-focused service, on-premise or in the cloud.

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Delivers secure, self-service ordering and payment across your property. Guests can browse, order, and pay anytime—reducing lines, cutting labor costs, and boosting revenue.

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Let guests order and pay for food and drinks from their own devices—anytime, anywhere. Built for hotels, resorts, casinos, and restaurants, it streamlines service, frees staff for guest engagement, and drives more revenue.

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Insights Provided

Insights & Resources

IG Fly™ - Mobile First, Unified All In One POS and Payment Solution
IG OnDemand Brochure: Mobile Ordering On Any Guest Device

IG OnDemand Brochure: Mobile Ordering On Any Guest Device

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InfoGenesis POS Brochure: Increase Efficiency Maximize Profits

InfoGenesis POS Brochure: Increase Efficiency Maximize Profits

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Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

IG KDS is a digital kitchen display system designed to replace paper tickets and printers with real-time, always-on order management. Fully integrated with InfoGenesis POS, it routes orders to the correct prep stations, tracks cooking progress, and ensures accurate execution across high-volume hospitality environments.

IG KDS delivers real-time order updates directly to restaurant and resort kitchen stations, eliminating delays caused by printed tickets and manual communication. Smart routing and prioritized task views help kitchens prepare dishes efficiently, reducing prep times and improving overall service speed during peak periods.

By digitizing order flow and eliminating lost or misread tickets, IG KDS improves communication between front-of-house and kitchen teams. Real-time visibility into order status reduces misfires, incorrect prep, and voids, helping maintain consistent food quality and guest satisfaction.

IG KDS includes smart order throttling that automatically adjusts order flow based on kitchen capacity. This prevents bottlenecks during high-volume periods, balances workloads across prep stations, and ensures service remains smooth even when orders surge from multiple channels.

Yes. IG KDS is scalable for multi-station kitchens and multi-concept venues, allowing operators to manage different prep areas or locations from one centralized system. Master and prep views provide expeditors and line cooks with tailored perspectives to keep workflows organized and efficient.

IG KDS integrates seamlessly with InfoGenesis POS, ensuring reliable, continuous data flow between ordering channels and kitchen operations. This unified ecosystem eliminates manual entry, improves uptime, and creates a paperless, efficient environment that supports modern hospitality service models.

IG KDS supports real-time order status displays that keep guests informed about progress in ADA-compliant formats. By providing transparency and reducing uncertainty around wait times, it enhances guest satisfaction and creates a more seamless service experience.

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