Agilysys Loyalty & Promotions - Build Loyalty, Boost Revenue

Drive Guest Loyalty with Targeted Engagement

By harnessing guest preferences and integrating seamlessly with Agilysys POS and PMS platforms, Agilysys Loyalty & Promotions delivers personalized offers, flexible point accrual, and secure account management that drive repeat visits, boost spend per guest, and elevate the overall guest experience.

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Loyalty Streamlined

What is Agilysys
Loyalty & Promotions?

Agilysys Loyalty & Promotions is a comprehensive solution designed to simplify guest loyalty and promotion management for hotels, resorts, casinos, and food and beverage venues. It eliminates the complexity of point solutions by offering a single, integrated system that leverages guest data to create targeted promotions and manage loyalty programs.

With features like configurable program tiers, secure QR code and RFID/MSR card support, and seamless integration with Agilysys POS and PMS solutions, it drives repeat visits, optimizes promotion spend, and enhances guest satisfaction across hotels, resorts, and food and beverage outlets.
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Engagement Delivered

Why Choose Agilysys Loyalty & Promotions?

Unified Loyalty Management

Simplify and centralize loyalty and promotions in one integrated platform.

Customizable Guest Programs

Create loyalty types for individuals, families, groups, or corporate accounts.

Tiered Rewards Structure

Encourage repeat visits with configurable tiers that reward high-value guests.

Secure & Flexible Redemption

Protect member data with QR, RFID, or MSR support while enabling flexible point earning and use.

Targeted Promotions

Use guest data to launch personalized offers—BOGO, discounts, or seasonal bonuses—to drive engagement.

Seamless Integration

Connect with Agilysys POS and PMS to manage loyalty and rewards across every outlet.

Boost Retention & Revenue

Turn guest loyalty into lasting relationships that increase spend and repeat business.

ACHIEVING CUSTOMER SUCCESS - Loyalty & Promotions

High Return Hospitality Success Snapshot

A brief overview of the organizational profile and challenges faced by Carnival UK, along with the Agilysys solutions, InfoGenesis and Loyalty & Promotions, implemented and the measurable outcomes achieved from those solutions.

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Success Proven

Trusted by Hotels, Resorts, and Leisure Brands

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Agilysys Loyalty & Promotions is helping us focus on our most loyal guests. By leveraging our knowledge of their past stays and preferences we build targeted promotions that are driving additional revenue!

Director of Guest Engagement
Resort Hotel
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A true market incumbent that offers excellent management system integrations and solid vendor credentials

Industry Analyst
Info-Tech Research
Hotel Loyalty Program Innovation.

Improve Revenue With Hotel Guest Loyalty Programs

Agilysys discusses how well-designed hotel guest loyalty programs increase revenue by driving repeat stays, boosting ancillary spend, encouraging direct bookings, and enhancing guest lifetime value through meaningful rewards and personalized engagement. By aligning loyalty incentives with guest preferences and operational goals, hotels can strengthen customer relationships, reduce marketing costs, and capture more long-term revenue.
Discover How Hotel Loyalty Programs Drive Revenue
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Teams Empowered

Energize Your Business

  • check Marketing Teams – Craft targeted promotions using guest data to optimize marketing spend and drive repeat business.
  • check Front Desk & F&B Staff – Enhance guest interactions with personalized offers and seamless point redemption at check-in or dining.
  • check Revenue Managers – Increase wallet-share with tiered loyalty programs and targeted promotions that encourage upselling.
Solutions Connected

Integrated Hospitality Solutions

Agilysys Loyalty & Promotions integrates seamlessly with the Agilysys ecosystem to enhance guest engagement and operational efficiency.

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Streamline operations, personalize the guest journey, and maximize ROI with a proven platform trusted by luxury resorts and high-volume hotels.

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The next-gen PMS that streamlines operations, enhances guest experiences, and drives revenue. Ideal for luxury resorts, boutique hotels, and multi-property groups.

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Streamline hotel operations, deliver personalized service, and grow revenue with Agilysys Stay, the intuitive property management system built for modern hospitality.

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Solution Showcase

Insights & Resources

Golf Brochure: Personalize the Golf Experience

Golf Brochure: Personalize the Golf Experience

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Agilysys Digital Marketing Brochure

Agilysys Digital Marketing Brochure

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Analyze Brochure: On-demand Business Intelligence

Analyze Brochure: On-demand Business Intelligence

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Frequently Asked Questions

FAQ

While these are some frequently asked questions, feel free to contact us for any follow-up questions.

Agilysys Loyalty & Promotions is a hospitality loyalty management platform designed to help hotels, resorts, casinos, and multi-amenity properties build stronger guest relationships. It enables real-time earning and redemption, personalized rewards, and targeted promotions across digital and on-property touchpoints—driving retention, repeat visits, and incremental revenue.

The platform rewards guests based on actual engagement and spending behavior, encouraging return visits and long-term loyalty. By recognizing guests with personalized offers and meaningful incentives, properties can turn one-time stays into ongoing relationships while reinforcing brand affinity.

Yes. Agilysys Loyalty & Promotions uses integrated guest profile and transaction data to deliver targeted promotions based on behavior, visit frequency, spend thresholds, and preferences. This allows operators to move beyond blanket discounts and instead provide tailored incentives that resonate with each guest.

Agilysys Loyalty & Promotions supports flexible program configurations, including tier-based, points-based, and hybrid loyalty models. Operators can define custom earning rules, redemption thresholds, expiration policies, and tier benefits to align with brand strategy and guest expectations.

Real-time earning and redemption allow guests to see rewards instantly and use them during eligible transactions. This immediate feedback loop enhances satisfaction, increases engagement, and encourages higher spend during each stay or visit.

Yes. The platform supports enterprise-wide loyalty and promotional program management across single or multi-property portfolios. Brands can maintain consistent rules and visibility while allowing flexibility at the property level, ensuring loyalty programs scale seamlessly as operations grow.

By enabling targeted upsells, limited-time offers, experiential rewards, and personalized incentives, Agilysys Loyalty & Promotions increases guest spend without relying solely on broad discounts. Intelligent promotion delivery ensures offers are relevant and timely, maximizing revenue impact.

Agilysys Loyalty & Promotions includes built-in tracking and performance insights that monitor guest engagement, redemption activity, and program performance in real time. Operators can use these analytics to refine loyalty strategies, optimize promotions, and continuously improve ROI across their hospitality portfolio.

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