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rGuest® Service

Hotel Staff Collaboration on Your Mobile Devices -- Assign and manage tasks for engineering, facilities and housekeeping with real-time alerts.

Mobilize Hotel Housekeeping, Maintenance, Preventive Service - & More

A dirty room or malfunctioning electronics can turn an otherwise pleasant experience into an unhappy stay. Refine your guest service standards with real-time visibility using rGuest Service and stay on top of all your maintenance requests, housekeeping priorities and preventive service.

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Named Gold Medal Winner for Best Productivity-Enhancement Technology

The Best Productivity-Enhancement Technology Award was presented to Agilysys for the rGuest Service solution which most improves property jobs or tasks to improve staff and operational efficiency, and enhance the guest experience. Submissions were collected from gaming solution vendors across the industry and were judged by a panel of independent industry executives, consultants and experts

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"After just six weeks, rGuest Service has had a tremendous impact on our guests already. Now the front desk just checks a box and the software keeps housekeeping focused wherever they’re needed." -- Ed Nichelson, Director of IT, Pinehurst Resort

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Real-time, Proactive Alerts to Mobilize Staff Workflows

Seamless PMS and POS Integration Improves Productivity

Synchronized Staff Schedules that Promote Labor Savings

To enhance the guest’s stay, staff workflows should be as seamless, effortless, and as hands-free as possible. With real-time notifications, rGuest Service communicates the way staff prefers. Mobile technology that engages hotel staff to optimize the guest experience

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Innovative Hotel F&B Order Delivery Solution

Provide your guests with all the convenience to make their stay easy and enjoyable. Whether they’re pool-side or in-room, rGuest Service helps you deliver F&B orders to exceed guest expectations.

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Contactless Guest Engagement

Boost rGuest® Service Performance


An enterprise-ready, all-in-one solution for full-service resorts, boutiques and hotels

An Integrated lodging management system for hotels and resorts. Build exceptional guest relationships and optimize revenue opportunities.

The industry’s leading point of sale technology, built to keep guests happy and revenue flowing.