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Personalized Service: A Must for Guest…

The hospitality industry is constantly changing. With so many hotel options to choose from and with home sharing sites entering...

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How Data Can Make Hospitality Better

The hospitality industry is rich with guest data but translating that data to revenue-driving analytics is sometimes challenging. Considering the...

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Reinventing the Mobile, Integrated Resort Experience

On the heels of a successful ICE London, the show launches its inaugural North American conference next week in Boston...

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4 Basic Actions to Protect Hospitality…

A new study from Verizon shows cell phones could leave individuals and businesses vulnerable to hackers. The latest study focuses...

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Interactive Kiosks Elevate Guest Service

One very exciting technology is helping hospitality operators re-imagine the guest experience. Self-serve kiosks are an attractive option for resort...

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Price and Reviews Are More Important…

According to Expedia’s study, The Big Decision, conducted by their research department to gain insight into guest behavior during hotel...

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3 Simple Ways Restaurants Can Maximize…

You want your restaurant to do well. By 2020,the millennial generation will account for as much as 75% of the...

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How PMS Data Can Guide Marketing…

Hoteliers are extremely busy trying to meet guest demands. And while that’s of major importance, ensuring repeat visits and increased...

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A Candid Conversation About Hotel Technology…

At the start of the year, there was much conversation in the hospitality industry with annual forecasting reports, each one...

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Hotels and Resorts Respond to Guests’…

Eating well and sticking to a diet can be especially difficult while on the road. People are more likely to...

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