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How Resorts Can Outpace the Competition

As technology has transitioned to cloud-based systems, the concept of the resort lobby has become much less constricted. Equipped with...

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Cruise Industry Leverages Tech as Brand…

Cruise companies are making investments in technology not only in their new vessels as would be expected, but also in...

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Mobile Marketing in the Digital Age

Smart phones empower us to craft our own unique experiences. They grant us better access to more information and more...

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How High-Ranked QSRs Are Using Technology…

With ever-growing competition, quick service restaurants (QSRs) have realized that to deliver the best customer service they need to implement...

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Data Security for Hotels Means Also…

With cyber-attacks becoming increasingly sophisticated, hotels today need to look beyond their standard security frameworks and implement all the necessary...

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What Will 2019 Bring to Payments…

Flexibility and convenience have become important attributes of an enjoyable purchasing experience — including the ordering and payment process. In...

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The Psychology of Guest Satisfaction

Dealing with guests directly can sometimes be challenging, especially if they are unhappy. But, gaining a general understanding of how...

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Making it Easier to Manage Your…

Over the past 20 years, many facets of the hospitality industry have shifted to adapt to new technology and changing...

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Marketing for the Mobile Guest Journey

For hoteliers, adapting to the new mobile era means reaching new and return guests where they spend a significant amount...

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Next-Gen Table Service

Modern technology is converging with table service in a profound way. And when it comes to paying the check after...

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