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How High-Ranked QSRs Are Using Technology…

With ever-growing competition, quick service restaurants (QSRs) have realized that to deliver the best customer service they need to implement...

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Data Security for Hotels Means Also…

With cyber-attacks becoming increasingly sophisticated, hotels today need to look beyond their standard security frameworks and implement all the necessary...

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What Will 2019 Bring to Payments…

Flexibility and convenience have become important attributes of an enjoyable purchasing experience — including the ordering and payment process. In...

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The Psychology of Guest Satisfaction

Dealing with guests directly can sometimes be challenging, especially if they are unhappy. But, gaining a general understanding of how...

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Making it Easier to Manage Your…

Over the past 20 years, many facets of the hospitality industry have shifted to adapt to new technology and changing...

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Marketing for the Mobile Guest Journey

For hoteliers, adapting to the new mobile era means reaching new and return guests where they spend a significant amount...

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Next-Gen Table Service

Modern technology is converging with table service in a profound way. And when it comes to paying the check after...

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5 Hospitality Tech Trends for 2019

The new year will no doubt bring many new opportunities, changes and challenges to the ever-expanding hospitality industry. Over the...

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Inspire 2019—A User Conference That Makes…

Every year Agilysys, a leading global provider of next-generation hospitality software, hosts its customer user conference—Inspire. The annual event gives...

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Gen Z—The Hospitality Workforce of Tomorrow

Ours is an industry that employs a considerable percentage of the population, and as the market grows so does the...

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