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Hospitality’s Evolution to Biometric Technology

Hospitality is known for its continuous adaptation to innovative practices. And it’s no surprise that biometric technology is being integrated...

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How Resorts Can Outpace the Competition

As technology has transitioned to cloud-based systems, the concept of the resort lobby has become much less constricted. Equipped with...

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Cruise Industry Leverages Tech as Brand…

Cruise companies are making investments in technology not only in their new vessels as would be expected, but also in...

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Mobile Marketing in the Digital Age

Smart phones empower us to craft our own unique experiences. They grant us better access to more information and more...

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How High-Ranked QSRs Are Using Technology…

With ever-growing competition, quick service restaurants (QSRs) have realized that to deliver the best customer service they need to implement...

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The Psychology of Guest Satisfaction

Dealing with guests directly can sometimes be challenging, especially if they are unhappy. But, gaining a general understanding of how...

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Marketing for the Mobile Guest Journey

For hoteliers, adapting to the new mobile era means reaching new and return guests where they spend a significant amount...

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5 Hospitality Tech Trends for 2019

The new year will no doubt bring many new opportunities, changes and challenges to the ever-expanding hospitality industry. Over the...

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Inspire 2019—A User Conference That Makes…

Every year Agilysys, a leading global provider of next-generation hospitality software, hosts its customer user conference—Inspire. The annual event gives...

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Gen Z—The Hospitality Workforce of Tomorrow

Ours is an industry that employs a considerable percentage of the population, and as the market grows so does the...

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