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5 Stages of a Connected Guest…

For many, guest service and the guest experience are seemingly interchangeable. While guest service may imply a single interaction, the...

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Optimizing Hotel Facility Maintenance Costs

To cut operational costs, hotel operators can make some changes to streamline processes and alleviate headaches for staff – including...

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Restaurants Find Sustainable Methods for Limiting…

The holidays are a time of tradition. It’s a time of gathering around a table and enjoying your favorite comfort...

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Cloud POS Trends for 2020

POS systems have come a long way. Originally invented, in part, to help keep employees from stealing profits in the...

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3 Ways to Capitalize on Your…

In a fast-paced, competitive hospitality landscape, it’s far too easy for your brand to get lost amid the chatter. To...

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What does the future of non-gaming…

The non-gaming guest still plays a critical role for resort operators. Non-gaming is more relevant than it has ever been,...

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Restaurant Trends & Predictions for 2020

Where is the industry headed? Insights derived from guest data, deployment of self-service options, and a greater emphasis on mobility...

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Pinehurst Resort & Country Club Transforms…

Pinehurst is continually improving the guest check-in process using a mobile workflow management solution that modernizes housekeeping and staff efficiency....

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Which Technologies Make Life Easier for…

Just in the past few years, there have been a lot of changes that affect how PMS integrations work. These...

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3 Steps to Perfecting the Mobile…

In a recent study of 3,000 consumers in the U.S. and the U.K., more than 70% of respondents say they...

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