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What You Need to Know About…

The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. By that date, qualifying businesses need to...

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2020 Promises A Modernized Las Vegas…

From the new Raiders Stadium to the addition of a Google data center, significant new construction, expansion, and renovation investments...

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Are OTAs Creating Opportunities for Conventional…

There is growing dissatisfaction among hospitality-goers, according to a report launched by IBM, Travel 2020: The Distribution Dilemma, which may...

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Re-imagining the Fan Experience: Stadiums Raise…

In F&B service, stadiums are taking their offerings to the next level. Fans are flowing into stadiums and participating in...

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Bigger, Better Resort Experiences Promise Guests…

The expansion of casino resorts across the United States continues to have significant impact on the gaming landscape. Driven by...

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Restaurants Will Spend 54% of Their…

Is there too much focus on entrenched infrastructure? The pace of change in dining guest expectations, and the technology required...

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The Wellness Revolution is Reshaping Guest…

If you haven’t noticed, being healthy is all the rage right now. It’s a global trend too, with guests spending...

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Many Destinations Focus on Millennials –…

Just like each generation that came before, millennials are growing older and marketers are slowly adjusting their focus on the...

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Digital Disruption Puts Focus on Super-Charged…

The capacity for technology is growing exponentially. According to the 2019 Restaurant Technology Study from Hospitality Technology, establishments are recognizing...

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Extending Guest Personalization to the Hotel…

The ancient Greek scholar Heraclitus noted that the only thing that is constant is change … and that is especially...

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