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Showing Appreciation for Your Guests as We Near the Holidays
Whether it is leisure travel with family or friends, or a quick business trip before the holidays, hoteliers want one…
Using Appless Technology to Meet Contactless Guest Needs
The popularity of touchless technology has skyrocketed across the hospitality industry, due in part to the effects of the pandemic;…
Training Staff to Craft High-Touch Guest Experiences in the Digital Era
With the industry’s dramatic shift towards touchless technology, hospitality has taken on an entirely new meaning. Simply deploying solutions like…
Balancing High-Tech and High-Touch
Hospitality has undergone a rapid and long-awaited digital transformation. Having played a key role in the industry’s recovery, the innovative…
A Hotel Owner’s Guide to Safely Reopening Property Amenities
To mitigate the spread of COVID-19, many hotel operators closed their amenity spaces early into the pandemic. As travel restrictions…
Maintaining Green Initiatives in the Era of PPE
A recent push for more sustainability within the hospitality industry has led to large-scale changes in hotel operations. As the…
Summer Recap: Hospitality’s Top Revenue-Driving Technology
Despite the pandemic’s brutal blow to the travel industry, summer 2021 brought back travelers with vengeance. According to screenings reported…
Top social media marketing tips for the post-COVID consumer
Country-wide lockdowns and social distancing measures have thrust us into a digital-first world: as protocols and restrictions around the world…
Guest Data: Collection and Use in Your Property
Today’s systems regularly collect large amounts of guest data, from transactional activity to guest demographics and staff notes. In our…
Tech Upgrades that can Help Cater to the Bleisure Traveler
As work-from-home becomes more common and hoteliers shift towards a new, digital era of hospitality, one thing is certain: the…
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