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Vacationer Decision-Making Insights that Hotels &…

TripAdvisor recently released the results of their annual study, TripBarometer, which reveals the factors that are most important for vacation travelers...

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Mobile Marketing in the Digital Age

Smart phones empower us to craft our own unique experiences. They grant us better access to more information and more...

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The Psychology of Guest Satisfaction

Dealing with guests directly can sometimes be challenging, especially if they are unhappy. But, gaining a general understanding of how...

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5 Hospitality Tech Trends for 2019

The new year will no doubt bring many new opportunities, changes and challenges to the ever-expanding hospitality industry. Over the...

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Closing the Loop on Big Data…

Agilysys solutions expand across the entire guest journey, enabling several different touch points with guests. The more touch points, the...

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The Expanding Scope of Big Data

The hospitality sector caters to millions of people on a daily basis. That means more organizations are storing, processing, and...

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Analytics in Practice: 4 Types and…

The term “Analytics” has been around for ages and although most operators the importance of using their data, most are...

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Resorts Embrace A Culture of Connectivity

A new infrastructure of digital communication and connectivity has emerged in the span of barely a decade. Everyday millions of...

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Marketing to Digital Natives – How…

Not too long ago, brand loyalty was created through TV commercials and catchy jingles – jingles that still get stuck...

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The Balancing Act – How Resorts…

Much more than just an overnight guest room, today’s hotels and resorts offer a variety of services and experiences. Amenities...

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