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3 Ways to Overcome Guest Connectivity…

It seems only a few years ago that Wi-Fi in hotels became a necessity. For guests, free access to Wi-Fi...

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Hotel Guest Peeves with Surprisingly Easy…

Ever wonder what circumstance may have ticked off your last guest? It’s quite possibly more trivial than you may expect....

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Get Your Restaurant Ready for More…

The concept of delivery has radically changed with the rise of online accessibility. Customers can order their favorite food from...

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Bigger, Better Resort Experiences Promise Guests…

The expansion of casino resorts across the United States continues to have significant impact on the gaming landscape. Driven by...

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The Wellness Revolution is Reshaping Guest…

If you haven’t noticed, being healthy is all the rage right now. It’s a global trend too, with guests spending...

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Many Destinations Focus on Millennials –…

Just like each generation that came before, millennials are growing older and marketers are slowly adjusting their focus on the...

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Extending Guest Personalization to the Hotel…

The ancient Greek scholar Heraclitus noted that the only thing that is constant is change … and that is especially...

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What Luxury Really Means

Have you been enticed with promises of a “Luxury“ hotel experience only to find a tiny room with a view...

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F&B – A Key Component of…

There are exciting opportunities to grow revenue with hotel F&B. For properties that manage operations in-house, food & beverage represents...

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Data Speaks Volumes in The Quest…

Smartphones have not only changed the way the world communicates but also how it makes decisions. An incentive motivates resort...

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