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The Current and Future State of…

Whether booking online, ordering poolside, table-side or at the tee, newer technology enables guests to buy things from virtually anywhere....

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GEM (Guest Experience Management) is Easier…

Believe it or not, a PMS (Property Management Solution) plays an instrumental role in ensuring that guest-facing interactions consistently meet...

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Three Things Hoteliers Should Seek in…

As discussed in our last blog, there’s much to explore when it comes leveraging your PMS to get more guest...

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Digital Ordering Improves Operational Efficiency

Today’s blog is a continuation on the topic of the digital ordering experience, and today we explore how operators can...

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Leveraging Analytics to Understand Business Performance…

People often say that analytics seems daunting, and many assume they don’t have adequate technical skills to use analytics effectively....

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The Value of the Non-Gaming Guest

We’re at a pivotal time in the industry when businesses must shift their thinking and the way they approach revenue...

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The Future Promises Unlimited PMS Tech…

The future promises PMS technology innovations that will have a favorable effect on the hospitality industry. What does the future...

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Advice from Operators Who Make Mobile…

Today we continue our mobile point-of-sale short series. Yesterday we talked about the fact that newer, more advanced mobile capabilities...

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Mobile POS is Changing Everything: Why…

One need not remind hotel executives of the important of continually evaluating their vision – and execution – of guest...

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How Hotels and Resorts Are Enabling…

Guests aren’t just looking for rudimentary pre-arrival and check-in service – and they’re certainly hoping to avoid long queues, luggage...

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