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What's the Buzz in Hospitality?
If You Want to Make Sure Your Guests Have a Great Experience, Don’t Forget Your Staff
While guest experience is important to sustain your property's success and reputation, staff experience plays a huge part in retaining…
Fours Ways Technology Helps Properties Delight Guests
It doesn't matter how beautiful a property is or how many activities it offers if it’s not focused on the…
3 Steps for Earning Guest Loyalty
AHLA Study Points to Evolving Loyalty Landscape According to the American Hotel & Lodging Association 2022 State of the Hotel…
How Technology Enhances Resident and Staff Engagement in Senior Living Communities
Senior living communities are experiencing many of the same challenges as other hospitality organizations. From supply chain delays to employee…
Why Guests Won’t Miss Your Front Desk Once It’s Gone
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys allow guests to…
Provide It And They Will Come-Putting Guests In Charge Of Their F&B
Food and beverage (F&B) is a huge part of the guest experience. This is one area where a property can…
Modern PMS Features That Can Help Properties Overcome Common PMS Pain Points
A property management system (PMS) serves as the brain of a hotel operation, and it must be able to seamlessly…
Tackling the Spa Industry’s Staffing Crisis
The majority of responses on the March 2022 Snapshot Survey of ISPA (International Spa Association) members focus on the frustration…
Getting to Know Your Casino Patrons and Capturing More of their Spend
This year is on track to be a record year in gaming revenue, and your property needs to be first…
POS Pain Points and 6 Ways a POS Solution Can Eliminate Them
Most point-of-sale (POS) pain points today stem from labor shortages, especially in the hospitality industry. While many properties experience seasonal…
2026 Hospitality Industry Conferences You Shouldn't Miss
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The 2025 Global Hospitality Study
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The Guest Economy: Top 5 Hospitality Technology Predictions for 2026
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